As a Business Systems Analyst I, your specific responsibilities will include:
Create basic ad-hoc reports or queries in support of system functionality or user requirements.
Assist in development of new business processes to support system defect fixes, upgrades and enhancements.
Work with support groups to provide integrated system support.
Provide post implementation support and enhancement/defect documentation as needed.
Assist with customer training as needed.
Provide maintenance and configuration of user tables.
May assist development team with pre-QA testing.
May develop and conduct system and user acceptance testing. Answer questions, resolve issues, clarify participate in planning.
Document, lead reviews, and obtain formal approval from business owners, development and QA for requirements for new systems or enhancements.
Create functional and system requirements for small scale changes.
Ensure that business processes, policies, and procedures are supported by proposed system solutions.
Document different options for solutions.
Work with business development and QS teams to confirm solutions meet business requirements.
Participate as a team member on special projects.
Collaborate with technical resources to resolve basic system issues.
Solve basic business problems as needed.
Qualifications
Bachelor’s degree, other technical training in business, or equivalent.
2+ years’ of business functional area experience.
MS Office Suite, Subject matter knowledge in a related line of business, SQL knowledge preferred, complete SDLC lifecycle experience.
Working knowledge of enterprise level applications.
Ability to interact and communicate with customers of varying levels of expertise.
Ability to communicate technical information to non-technical users.
Ability to communicate business process to technical resources.
Ability to create simple process flow diagrams or flowcharts that demonstrate business or system process flow.
Ability to gather requirements and create test plans.
Ability to prioritize job responsibilities.
Demonstrated customer service abilities.
Knowledge of business systems software and software development lifecycle.
Ability to write simple queries and reports.
Ability to work to a project plan, meeting established deliverables and timelines.
Ability to execute based upon directions from senior team member.
Adaptability and demonstrates good judgment.
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Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran
As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.
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