Job Description:

ENGIE Impact

Project Coordinator- Remote

Organization : Sustainable Resource Management - Spokane, WA

ENGIE Impact delivers sustainability solutions and services to corporations, cities and governments across the globe. Comprised of existing and proven ENGIE Group businesses, ENGIE Impact brings together a wide range of strategic and technical capabilities, to provide a comprehensive offer to support clients in tackling their complex sustainability challenges from strategy to execution. Why join us?

With 18 offices worldwide and headquarters in New York City, ENGIE Impact today has a portfolio of 1,000 clients, including 25% of the Fortune 500 Companies, across more than 1,000,000 sites. Uniting ENGIE Insight, Ecova UK, Red Engineering and the Advisory and Advanced Analytics division of Tractebel under a common umbrella, ENGIE Impact was created to engage with executives and organizational leaders to set tailored strategies and specific roadmaps to achieve their sustainability and zero-carbon objectives, across energy, water, waste and more, globally.

Ready to act Right Now, for Tomorrow?

Job Description

The Project Coordinator for Engie's Site Services Projects team provides logistical support for Engie's utility open and close projects. From arranging utility services for new opens, closes, meter set up etc., this role is integral in our projects that involve hundreds or even thousands of accounts.

Function

• Support our project leads/managers, team leaders, and project teams. Assist clients and coordinate details for various special projects that are deadline driven.


• Present solutions and reporting on site status or projects.


• Manage multiple tasks on multiple projects including creating and implementing project timelines, answering customer requests, printing and/or creating training materials, data entry, scheduling meetings conducting training sessions, & filing documents.


• Escalation point for client concerns and issues, and often resolve billing concerns.


• Resolve service related issues.


• Analyzes and reviews reports and spreadsheets for accuracy, completeness, errors, and eligibility.


• Responds to customer complaints and concerns to ensure customer retention and satisfaction.


• Fields incoming phone inquiries, provide information to callers regarding ongoing programs and projects, and promote Engie's products and services.


• Coordinates major projects enlisting assistance from co-workers and team members.


• Generate reports, prepare and monitor invoices and expense reports.


• Makes outgoing calls to collect contact information and details regarding utility services.


• Manages and maintains multiple spreadsheets containing large datasets.


• Coordinate setup and/or closure of accounts with utility providers including negotiating terms and requirements.


• May also coordinate meter sets, including negotiating terms and requirements.


• Create sites/accounts in system.


• Make notations to our system and various tracking sheets providing data on the accounts.


• Lead daily stand ups, presenting a snapshot of work performed, and coordinating with the team to resolve the various project tasks.


• Identify and resolve errors in both written and text documents.


• Performs related work as required.
  
  
  

Qualifications

We are looking for talented and motivated people to create the future of sustainability transition. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow.

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  Bachelors degree or higher preferred

  
  


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  Utility knowledge/passion a plus.

  
  


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  At least 3 years of project management and customer related work experience.

  
  


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  Utility/energy industry experiences a plus.

  
  


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  Strong communication skills (written, oral and interpersonal across all levels - client, executive)

  
  


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  Advanced computer skills - Office Suite, database

  
  


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  Ability to manage time efficiently and manage multiple aspects of various projects.

  
  


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  Ability and comfort to delegate tasks and manage the completion of said tasks.

  
  


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  Customer Service, Presentation and Project Management skills/abilities

  
  

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job

: Administrative support / Logistics / Secretarial

Primary Location

: North America-United States-Washington-Spokane North America-United States-Minnesota-St. Paul, North America-United States-Minnesota, North America-United States-Washington

Organization

: AMERICAS

Schedule

: Full-time

Nature of Responsibility

: Operational / Administrative role

Job Posting

: Oct 13, 2021, 8:36:47 PM

Job Type

: Permanent Apply Now