Enterprise Systems Administrator at Northeast Wisconsin Technical College

Posted in Other 2 days ago.

Location: Green Bay, Wisconsin

Job Description:

Job Title: Enterprise Systems Administrator
Location: Green Bay
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 602252

LOCATION: Green Bay Campus

STANDARD HOURS: 40 hours per week. Typical hours Monday-Friday 8:00 a.m. - 5:00 p.m.; Flexibility required to include other evening and/or weekend hours as necessary.


*Current benefit eligible employees will be placed within the pay range based on their current rate/range.

application available on website:


The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population.
We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students and community partners who are also committed to closing equity gaps.

POSITION SUMMARY Facilitate the operation of systems by establishing and maintaining configurations, running processes, and correcting errors. Provide support to college staff enabling optimal use of systems. This includes responsibility for multiple systems used at the college such as the Student Information System (SIS), the Customer Relationship Management (CRM) system, the Room Scheduling System, and other systems as assigned. The Enterprise Systems Administrator looks at how the chosen solution can be best used to meet those requirements and what to do about the gaps.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.
Essential Functions Statement(s)
    The Systems Administrator (SA) is responsible for configuring and customizing the college applications to achieve the customer's business requirements. Primary systems include Workday, PeopleSoft, and Salesforce.Quickly adapt and learn to configure additional ancillary systems as demanded by rapidly changing business requirements.Maintain relationships with the software vendors.

  • Evaluates vendor supplied software packages and makes recommendations to IT management.

  • Modifies and/or debugs complex vendor-supplied utilities and packages. Modifies, installs and prepares technical documentation for system software applications.

  • Diagnoses, isolates and de-bugs complex software problems and performs problem resolution.

  • Maintain and create new procedural or systems solutions as necessary to support the education business.

  • Participate in the vendor selection process for any business systems and integration.

  • Provide system configuration needed to sustain user interface and supporting systems.

  • Implement and provide systems support for API integrations.

  • Provide systems testing for upgrades and modifications.
  • Facilitate the generation of reports and queries for systems as well as generation of the college-wide room utilization reports.
  • Work with the business teams to facilitate issue resolution and process improvements.

  • Respond to customer technical issues that may arise in their use of enterprise systems
  • Investigate and correct errors with data entry or with the software.Manage and process system security requests.

Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College's values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.

  • Student Success - Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.

  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

  • Analytical Skills - Ability to use thinking and reasoning to solve a problem.

  • Communication, Oral - Ability to communicate effectively with others using the spoken word.

  • Communication, Written - Ability to communicate in writing clearly and concisely.

  • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.

  • Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.

  • Self Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.

  • Technical Aptitude - Ability to comprehend complex technical topics and specialized information.

  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

    Strong organization and time management skills; able to manage tasks simultaneously Strong customer service orientation while maintaining a high level of integrity and confidentially Demonstrated troubleshooting/problem-solving mindset and capabilities Strong verbal, written, interpersonal skills

Education: Associate Degree in Business, Technology, or related field.
Experience: 3 years of experience working with a data management system is required. Experience with Workday, Salesforce, or PeopleSoft preferred.
Computer Skills: Strong keyboarding, technology skills, and Microsoft Office suite, primarily Excel, required.


Physical Demands



N (Not Applicable)


O (Occasionally)


C (Constantly)

Handling / Fingering

C (Constantly)

Reach Outward

N (Not Applicable)

Reach Above Shoulder

N (Not Applicable)


N (Not Applicable)


N (Not Applicable)

Squat or Kneel

N (Not Applicable)


N (Not Applicable)

10 lbs or less

N (Not Applicable)

11-20 lbs

N (Not Applicable)

21-50 lbs

N (Not Applicable)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)


12 lbs or less

N (Not Applicable)

13-25 lbs

N (Not Applicable)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin or other protected classes. Inquiries regarding the College's nondiscrimination policies may be directed to the Chief Officer for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.

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