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DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Job Description SummaryResponsible for successfully managing the day to day operations of a supportive, engaging, and inclusive MBA program experience. In collaboration with the Director and the Integrative Student Services Center of Excellence, designs, develops, implements and evaluates programs and processes for program student support services. These key professional reports directly to the Director, Program Administration, currently ranked #1 in the state of North Carolina.
Coordinates operational, logistical and administrative functions associated with the Evening MBA program student experience.
Fosters and demonstrates a commitment to diversity, equity and inclusion to cultivate a community of respect and belonging.
Works in an advising capacity with individual students, student teams, and student leaders.
Works directly to support and advocate for students in personal, social, or academic distress.
Develops and coordinates program student initiatives (e.g. new student orientation, team-building events, immersion logistics, milestone celebrations), including liaising with internal and external stakeholders where appropriate.
Manages regular program-wide communications that include a weekly newsletter, engagement and leadership opportunities, resources, upcoming events, feedback venues, as well as relevant deadlines/deliverables.
Ensures a high-quality day-to-day student experience in the degree program, communicating proactively about student successes, needs, and concerns.
Leads and advises the Student Engagement Council.
Leads the planning and logistics of MBA Immersion trips (National and International) while supporting faculty trip leaders.
Initiates collaboration with and creatively engages colleagues serving in other functional areas (EM, MRE, Registrar, etc.) to realize excellence.
Performs other duties as assigned.
Bachelor's degree plus three to five years of experience, or equivalent combination of education and experience.
Ability to effectively work with a diverse community of students, staff colleagues, and faculty members.
Strong interpersonal skills, including verbal and written communication, and listening capabilities.
Knowledge and understanding of academic cultures, rules, and regulations; including knowledge of the Family Educational Rights and Privacy Act (FERPA).
Ability to work independently with minimal supervision on a variety of complex tasks concurrently.
Demonstrated ability to think critically and proactively problem-solve.
Knowledge of using data to improve decision making.
Knowledge of and a professional commitment to continued learning about student development and effective higher education administration.
Excellent communication skills, both verbally and in writing.
Excellent organizational skills, with accuracy and attention to detail.
Travels to Charlotte as required.
Master's degree in management, student affairs/personnel administration or a closely related field, as well as three to five years of experience, or an equivalent combination of education and experience.
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
Additional Job Description
Wake Forest University requires proof of full vaccination with an FDA approved or authorized COVID-19 vaccine for all positions posted on or after September 13, 2021. Wake Forest University requires that you provide satisfactory proof of full vaccination status to Human Resources within three days of your hire date. You must also maintain full COVID-19 vaccination status, as classified by the CDC, during your employment at Wake Forest University.
Consistent with federal, state and local law, Wake Forest University will consider accommodations for disability- and religious-based reasons unless providing an accommodation would result in an undue hardship to the University.
If you seek an accommodation from the vaccination requirement for disability- or religious-based reasons, you should contact Human Resources.
Time Type RequirementFull timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Wa ke Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.