Academic Operations Manager - RemoteVirtualReq #1172 Tuesday, October 12, 2021 What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population. Our 120-year story-past, present and future-is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students' skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning. Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.
South University, the right direction for a brighter future.
Tuition Assistant Program
Long/Short Term Disability
Employee Assistance Program
Generous Paid Time Off
12 Paid Holidays
* includes domestic partner coverage
POSITION SUMMARY: This position is a managerial position responsible for all core registrar activities within South University. The Manager of Academic Operations supervises registration activities and staff. Responsibilities include, but are not limited to: basis of admission; new and continuing student enrollment; student academic records; reporting; and upkeep of the student academic files. The Manager of Academic Operations is responsible for ensuring that all academic records and reporting comply with South University and school accreditation standards. Due to fixed deadlines and peak academic periods, the Manager of Academic Operations must frequently be available to work evening and weekends. Incumbent must assure that the South University philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.
KEY JOB ELEMENTS:
Manage several Associate Registrars in the day to day operations.
Ensure all records are maintained in accordance with company and regulatory compliance.
Supervise and monitor data entry and processing of attendance; grades; transfer of credit; changes in student status; probation; suspension; and notifications regarding student academic progress policies.
Generate and distribute reports as required for company reporting reasons, to include: SBF Reports; Persistence Reports; Participation Reports and other daily, weekly, monthly and quarterly registration statistical reports.
Provide oversight for degree audits, pending graduates, diplomas, and honors.
Serve as a knowledge base for the student information system and all registrar duties within the Academic Operations Department.
Work collaboratively with Academic Advisors, Admissions, Student Accounting, Finance, and other departments to provide quality experience to both students and faculty.
Other duties as assigned.
A minimum of a Bachelor's Degree in business, education, communications or a related field. A Master's Degree preferred.
A minimum of two years of previous managerial experience in customer service, business, education, communications or related work.
Previous experience working in a Registrar's Office or College Admissions Office preferred
Excellent communication and interpersonal skills.
Demonstrated analytical and problem-solving skills.
Superior time management skills and proven ability to work under strict time deadlines.
Demonstrated abilities in computer automation and MS Windows-based software.
Ability to exercise good judgment in appraising situations and independently making decisions.
Goal and mission oriented and highly ethical.
ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, via video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. In the clinical facility, the employee may be required to perform considerable amount of walking or standing, along with operation of complex equipment. The employee may be exposed to chemicals, fumes, and odors and other potentially unsafe conditions. The employee is occasionally required to lift up to 50 pounds unless otherwise specified in the job description and may required to pass health status clearance by the affiliated agency.
South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Other detailsJob FamilyAll PositionsPay TypeSalaryTelecommute 0Required EducationBachelor's Degree
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