The University Registrar provides management and leadership for all administrative, technical, and operational functions of the Office of the Registrar and the Transfer Resource Center. The position serves as the College's custodian of all academic records and is responsible for a service-oriented structure in support of all academic programs at the College of Charleston, ensuring that all components work together effectively.
Minimum Requirements: Master's degree plus 5 years or more of supervisory experience and evidence of progressive advancement, and higher education management experience in a registrar's office. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities:
Demonstrated leadership, vision, and analytical skills to ensure exceptional student services while upholding the academic policies and regulations of the College and safeguarding the integrity and security of all academic records.
Leadership and management skills with the ability to enlist the cooperation of individuals at all levels within the College.
Ability to establish and foster a student-centered and service excellence culture within the Office of the Registrar.
Be a campus resource on Federal and State regulations, including FERPA compliance and other policies relevant to the protection of student data and data security.
Technological sophistication is essential. Must possess technical expertise managing a complex administrative database and an understanding of ways that technology can be used to improve efficiency and accuracy.
Demonstrated experience working with Ellucian Banner, specifically Banner Student (or similar database), Degree Works (or similar degree audit system), e-transcripts, and COGNOS (or similar reporting tool) is required. Proficiency in MS Office applications is expected, and in student-success CRM is desirable.
Ability to maintain a professional rapport and communicate effectively in writing and in person with students, parents, guardians, faculty, staff, and administrative personnel; demonstrates sensitivity to needs of students, staff, and parents/guardians; maintains confidentiality of information regarding students; models appropriate behavior for students.
Ability to evaluate and edit the content, structure, and format of a wide range of written material.
Exceptional skills working collaboratively with multiple and diverse constituent groups.
Experience managing staff and a department; directing and developing professional staff opportunities.
Demonstrated ability to succeed in a fast-paced environment.
Ability to represent the College at professional meetings involving Registrar/Student Information System administration.
Ability to represent the Office of the Registrar with various professional organizations such as AACRAO and SACRAO.
Required: Cover Letter, CV. and 5 References (not letters of recommendation).
Special Instructions to Applicants: Review of applications will begin December 1, 2021.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.