Level II Field Technician (Onsite - New York) at Modis

Posted in Other 10 days ago.

Location: New York, New York

Job Description:

Modis is hiring a Level II Field Support Technician, on a direct hire basis. This position will be responsible for maintenance, installations, and upgrades to local and wide, wired, and wireless computer networks as well as install and test network servers, operating system software, routers, switches, email accounts, setup laptops/desktops, and migrate clients into the cloud and other network equipment. A brief synopsis of the role's responsibilities is listed below:

  • 3+ years of technical support experience; preferably in the medical/laboratory engineering field.

  • End user support through troubleshooting and applying knowledge via helpdesk calls, service board tickets and email requests.

  • Perform network monitoring diagnostics, proactive and preventative maintenance to ensure that network systems are operational and running at peak performance.

  • Network management activities to include, Active Directory, Domain Name Server (DNS) services, and Virtual Private Networks (VPN), disk space allocation, wireless access privileges, network performance monitoring systems, system logs, etc.

  • Configuring, supporting, and troubleshooting firewalls,implementing layer 3 routing and VLAN segmentation.

  • Must possess a high degree of intelligence, competence, maturity, adaptability, resilience, integrity, and initiative with a focus on customer service.

  • Modis takes great pride in finding an excellent match between our clients and candidates. We do so by treating each challenge as unique and every candidate as an individual. Our expertise is derived from 20 years of delivering world class IT staffing services to Fortune 1000 and mid-market companies in the US, Canada, and Europe.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

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