Perform functions to apply business knowledge and human resources expertise to execute HR related activities on a professional level and foster the development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance. Provide a wide range of guidance and support on recruitment, employee separations, performance management, employee relations, and HR best practices while facilitating a positive relationship between personnel and senior management.
Partner with management to communicate, interpret, and ensure the adherence to Human Resources policies, procedures, programs, and laws
Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
Participate in the conduct of investigations when employee complaints or concerns are brought forth
Establish and maintain protocol with leadership and the union to answer and resolve union grievances
Advise managers and supervisors about company protocol, ensure the steps in the progressive discipline process are uniformly followed, and counsel managers on employment issues
Support a collaborative and professional work environment by managing the HR functions in a manner that protects the interests of employees and the company through appropriate application of company Human Resources policies and adherence to governmental laws and regulations; Ensure that claims, investigations and practices are addressed in a way that promotes high ethical standards and minimizes company exposure to lawsuits
Analyze data or reports that provide detail related to department or company performance (i.e. turnover, voluntary and involuntary separation, discipline, etc.) and identify root causes
Manages HR data, obtains metrics, and provides analytics to drive strategic decision making (i.e., gap analysis assessments, employee performance/experience trending, mapping data results)
Maintain employee-related databases and prepare periodic reports for management as necessary or requested
Coordinate with operations and support the implementation of a one on one system to help support and acclimate new hires
Promote positive communication and constructive feedback through training, attendance at staff and other group meetings, one-on-one sessions, and appropriate use of email systems
Support the Company in the achievement of its "Driven to Serve" mantra by monitoring culture, promoting employee engagement, and addressing issues that can impact morale
Actively serve on and endorse company-sponsored committees and/or programs including the wellness, training, environmental health and safety, activity, and culture and communications
Provide guidance to managers on performance management and the creation of employee development programs
Performs other duties as assigned
Management of HR programs, policies and procedures
Assign and prioritize duties and responsibilities to meet KPI's and department goals
Maintain staff by orienting and training employees on company policies and job functions
Coach, counsel, motivate, and discipline employee(s)
Resolve personnel issues in accordance with company guidelines and policies
Enforce systems, policies, and procedures consistently and fairly
Oversee employee participation and adherence to food safety and employee safety programs and policies
Monitor and process employee attendance records/timecards and PTO in a timely manner
Participate in the administration of employee performance reviews and employee development
Bachelor's degree, Business or HR Management or equivalent experience
3 - 5 years of progressive leadership experience in HR positions
Understanding of relevant employment laws and practical application of same (Federal and State)
Strong communication skills, both written and oral
Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
Effective oral and written communication.
Excellent interpersonal and coaching skills.
Evidence of the practice of a high level of confidentiality.
Excellent organizational skills.
HR Certification (PHR, SPHR, CP or SCP)
Able to speak, read, and write Spanish
Prior experience working in a union environment
Communication: Connects with peers, subordinates and customers; actively listens; clearly and effectively shares information; demonstrates effective oral and written communication skills; seeks input from others; adapts communication to diverse audiences.
Drive for Results : Dedicated to achieving the best results by taking a dynamic approach to work perseveres and uses metrics to analyze performance.
Flexibility: Adjusts easily to change, learns quickly, and understands how internal and external factors impact decisions.
Problem Solving : Anticipates and identifies problems; involves others in seeking innovative, simplified solutions; conducts appropriate analyses; takes thoughtful risks that are well balanced.
Quality Improvement: Strives for efficient, effective, high quality performance in self; delivers timely and accurate results; resilient when responding to situations that are not going well; takes initiative to make improvements; enhances skills by proactively participating in professional development and learning opportunities; able to learn from constructive feedback and mistakes.