Employee Relations Manager at Carrington

Posted in Human Resources 13 days ago.

Location: Anaheim, California

Job Description:


EEO/AAP Employer
Carrington is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law.

Employee Relations Manager


Job ID: 2021-13095
Type: Regular
# of Openings: 1
Category: Human Resources
Carrington Mortgage Services, LLC


Carrington IS HIRING!

Carrington is a holding company whose primary businesses include asset management, mortgages and real estate transactions. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single family residential real estate transactions in the United States. To read more visit: www.carringtonhc.com/.

Through its collective associates made up of Carrington leaders and employees, the company’s nonprofit organization, Carrington Charitable Foundation, contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs it supports through specific fundraising efforts, please visit: carringtoncf.org.

What We Offer:
Comprehensive healthcare plans for you and your family. Matching 401k.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career .
Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
Educational Reimbursement.

Come join our team!


The Employee Relations Manager will advise and counsel functional business leaders on strategic human resources activities including but not limited to performance management, employee relations, coaching, training, conflict resolution and interpretation of employment policies and practices at assigned site. Partner with business managers recommending, developing, and executing human resources strategies to achieve business goals. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

What you'll do:

  • Resolve employee relations issues by conferring with managers on complex and highly sensitive issues.

  • Apply a fundamental knowledge of human resources principles to provide day to day support to functional business units at assigned site.

  • Liaise with various human resources partners: Recruiting, Compensation, Payroll, and Organizational Design and Training.

  • Responsible for assisting with the execution of human resources initiatives in support of strategic business objectives; succession planning, high potential programs, high-volume new hiring and on boarding.

  • Provide consultation, guidance, and coaching to managers in areas such as, proper handling of employee relations matters and conflict resolution, delivering and documenting performance feedback, and understanding of employment policies and practices.

  • Ensure consistent interpretation and application of employment policy and practices.

  • Ensure that escalated employee relations issues are resolved effectively and with appropriate care and urgency.

  • Deliver coaching and counseling to employees at all levels with a process improvement mindset to increase effectiveness and efficiency.

  • Build strong partnerships to foster trust and accountability with employees and business leaders.

  • Handle leave of absence discussions, work accommodations, workers compensation, and desk ergonomic improvements.

  • Back up other Employee Relations Managers at other sites as needed.

  • Facilitate training sessions for managers, associates and other Human Resources related training.

  • Perform other duties as assigned.


What you'll need:

  • High School diploma or equivalent required; Bachelor’s degree in Human Resources or related field preferred.

  • Six (6) or more years’ related senior or exempt level human resources experience, with a heavy emphasis on project management, employee relations issues, and leave of absences.

  • Mortgage industry experience preferred.

  • Human Resources Certification (PHR) and/or Senior Human Resources Certification SPHR preferred.

We are an Equal Opportunity Employer

“Carrington currently expects that some or all of its affiliated companies will need to comply with one or both of the COVID-19 vaccine mandates announced on September 19, 2021 as part of President Biden’s Path Out of the Pandemic: COVID-19 Action Plan. Therefore, Carrington is currently requiring that any applicant for an open position either provide evidence that they are fully vaccinated or commit to being fully vaccinated prior to their start of employment. Carrington will comply with applicable laws regarding requests for exemptions from this requirement.”


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