At Sonepar successful leaders drive and promote our leadership mindset of Adapt, Dare and Learn.
Our Leaders are focused on building customer centric strategies, inspiring, empowering and developing associates, adapting to change, and driving organizational efficiencies to deliver results.
Adapts easily to new situations, people, culture, and technology by choosing the right skill set at the right moment and place
Can appropriately challenge the status quo; never satisfied and always looking to improve
Is curious, willing to learn and explore new topics and to apply new learnings that align with current business objectives
The primary role for Application Security Admin is to be the front line of support for the Sonepar Eclipse Helpdesk pertaining to new/terminated user requests, Eclipse security changes and audit controls. ***This position is considered a Remote position. However, we would like for the person to be based in the greater Seattle area.***
Create new users in Eclipse and Unix
Create, modify, terminate AD user accounts
Terminate Users in Eclipse (removing custom menus, reports and Unix)
Maintaining all menus/templates
Responsible for monthly and quarterly internal audit reports
Responsible for all support requests pertaining to temporary access and employee changes.
Update authorization spreadsheets on a yearly basis for each OpCo.
Responsible for data warehouse access service requests.
Remove all templates not being used
Review all custom menus and make recommendations on how to manage in a more efficient way.
Create logins for njdev01 accounts as requested.
Update training logins as requested on njtrain02 box
Answer phone calls or emails from Sonepar and internal customers pertaining to user profiles.
Escalates the incident or SR to the correct subject matter expert, supervisor or manager when necessary.
Retains ownership of incidents and SR that have been escalated to another level.
Closes the SR ticket.
Confer with Team Supervisor or other senior associates as needed to develop new approaches to ensure a high quality of customer service for our user
Answer phone calls or emails from Sonepar and internal customers contacting the Help Desk
Ability to communicate with internal team and end users.
Ability to work alone and with a team.
Works well in a fast paced environment.
Some Eclipse experience preferred but not required
Some O365 exchange and Active Directly experience required.
All offers are contingent upon a successful background check and drug test.
About Sonepar USA
Sonepar USA is an independent, family-owned company with global market leadership in the B-to-B distribution of electrical, industrial and safety products, services and solutions. We are a proud member of the Sonepar Group, the world’s largest privately held electrical distributor. Sonepar entered the US in 1998 and has continued to grow due to strategic acquisitions and organic growth. Today, Sonepar USA is represented by 13 locally managed operating companies with over 700 locations nationwide. For more information, visit soneparusa.com.