Counter Sales at Sonepar USA

Posted in Other 13 days ago.

Location: Denver, Colorado





Job Description:

Shift is Monday - Friday



  • Talks with customers by phone or in person to receive orders for products.

  • Solicits sale of new or additional products.

  • Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.

  • Liaison between the customer and QED departments, including credit purchasing, warehouse, outside sales and management.

  • Identifies and uses appropriate company and/or customer pricing systems.

  • Make phone calls to regular and prospective customers to solicit orders.

  • Describes or demonstrates product, using samples or catalog, and emphasizes salable features.

  • Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements.

  • Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules.

  • Purchases materials following approved purchasing procedures.



    • Follow up on all quotations in an attempt to write the order, or receive input for use in future quotations.

    • Handles difficulties with customers with diplomacy and seeks assistance when needed, to resolve customer order problems and complaints promptly.

    • Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.

    • Other responsibilities may be assigned.




 


 



  • Ability to read, analyze and interpret general business periodicals, professional journals and technical procedures.



  • Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.

  • Ability to perform math functions representative of the job such as; addition, subtraction, multiplication, and division

  • Possess in depth knowledge of QED computer systems, Microsoft Office, etc.

  • Must be a team player and abide by QED’s strong core values and beliefs.


1-2 years of electrical distribution experience


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