Associate Director, Operations (SFN146) at Volunteers of America

Posted in Other 10 days ago.

Location: Brooklyn, New York

Job Description:

Associate Director, Operations (SFN146)

Brooklyn, NY, USA Req #1187
Wednesday, May 19, 2021
About Us:

Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty organization that seeks to end homelessness in the New York metropolitan area by the year 2050. We focus our continuum of care to address the most prevalent causes of homelessness: (1) lack of affordable housing; (2) unmet health needs, including but not limited to mental health and substance use; and (3) lack of jobs that create wealth. In each of these areas we strive to incorporate strategies that address issues of racial equity. We know that our clients are confronting longstanding barriers to accessing quality housing, healthcare, and employment. Our programs are designed to ensure that our clients do not have to face these challenges alone.

Now in our second century of serving those in need, VOA-GNY understands what it takes to heal families and individuals who are in crisis and have experienced trauma. We operate and provide services in emergency shelters, transitional housing, and permanent supportive housing for close to 11,000 men, women and children through 65 programs located in New York City, Northern New Jersey, and Westchester annually. We are one of the largest providers of services to families and individuals experiencing homelessness in the Greater New York area, serving survivors of domestic violence, people living with HIV/AIDS, veterans, and others who have behavioral health or substance use needs. Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC.

"Successful applicants must be vaccinated for COVID-19 before their start date with VOA-GNY, unless you have been approved by VOA-GNY for a medical or religious exception to this requirement."


The Associate Director of Operations, under the supervision of the Director of Program Services, is responsible for the management of operation functions to include food service, housekeeping, repairs and improvements, transportation and linen and supply.
Minimum Qualifications:
The position requires a Bachelor’s Degree and five years of relevant experience including two years in a supervisory capacity. Excellent communication skills, word processing and spreadsheet computer skills required.

Supervisory Role:
This position has supervisory responsibilities

Principal Responsibilities:Â
1. Manage assigned departments for quality operational services.
2. Ensure facility complies with all applicable laws and regulations. Coordinate with funder on assigned projects.
3. Manage department staff.
4. Manage department budget and purchasing activities.
5. Perform other related tasks as required.

Expected Results of Principal Responsibilities:
1. Operations department services are of high quality and support the program.
2. Facilities are safe and in compliance with regulatory agencies.
3. Staff is skilled, productive, flexible, and enjoy job satisfaction.
4. Costs are maintained within program budget. Purchasing activities comply with organizational procedures.
5. Related duties are performed completely, on time and accurate.Â

Work Environment:
While performing the duties of the job, the employee will be in both an office and homeless shelter environment. Activities may occur inside and outside; and the employee may be exposed to environmental conditions.

Physical Demands:
While performing the duties of the job, the employee is regularly required to have visual acuity, talk and hear while communicating with peers and/or clients. This position requires sitting, standing, walking, bending and reaching. The employee must occasionally lift and/or move items up to 25 pounds.

Position Type:
This is a full-time position

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

Other details

  • Job Family Assistant/Associate Director
  • Pay Type Salary
  • Job Start Date Wednesday, May 19, 2021

  • Brooklyn, NY, USA

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