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Farm and Pet Department Head at R.P. Home & Harvest

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Warsaw, Indiana





Job Description:

Job Title: Farm and Pet Department Head
Department: Store Operations
Reports To: Store Manager / Assistant Store Manager
FLSA Status: Non-exempt

R.P. Home & Harvest is a premier farm, home, and outdoor retailer committed to offering a mix of mission-critical, quality products and exclusive offers at competitive prices. Originally founded in 1964 as Big R Stores, the company has grown to more than 25 stores across IL, IN, OH, and WI. In addition to competitive wages, an extensive benefits package is offered for our full-time associates. Our part-time associates have access to voluntary benefits, retirement plan options, paid vacation, employee discount and an employee assistance program.
Position Summary

The Department Head is responsible for all aspects of their department. They oversee staff and work to increase productivity by training, motivating, and building the skills of their team members. They support business efforts and implement company changes. They also maintain quality customer service working towards exceeding customer expectation.

Essential Job Duties and Responsibilities

Provide prompt and courteous customer service centered around meeting the customer's needs
Ensure that the salesfloor is maintained in a neat, clean, and organized manner
Present merchandise that is accurately priced and fronted
Replenish product availability by merchandising new and existing freight
Maintain efficient and organized stock room
Promote sales by building creative displays, showcasing seasonal product availability and value
Monitor and rotate date sensitive product to ensure timely sell through
Foster a safe and productive work environment for associates and customers
Diligent in protecting company assets
Follow all SOP guidelines and company policies
Maintain correct inventory counts
Use information technology to analyze inventory and merchandising results
Execute company merchandising directives
Train and mentor associates in product knowledge and specific departmental responsibilities
Remain current on setting all ad pricing and price changes
Other duties as assigned


Minimum Qualifications

High school Diploma or equivalent
Basic Computer Knowledge
Reading, Comprehension and Writing Skills


Preferred Qualifications

Previous managerial experience in retail


Personality and Relational Skills

Inspires and coaches associates in skill development and confidence
Gives recognition and praise for accomplishments
Leads by example through integrity

Makes sound and timely decisions
Is approachable to customers and associates
Identifies opportunities for process improvement
Customer Service focused

Team focused and collaborates with all associates and department heads

Expresses a desire for learning and growth
Builds relationships with a variety of personality types
Communicates clearly through speech and writing
Always demonstrates a professional attitude with customers and co-workers, including during high pressure situations
Pays close attention to details and learns from mistakes
Identifies work to be completed and delegates assignment appropriately
Solves problems with minimal supervision


Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The position does require frequent lifting of merchandise. It is expected that the employee lift safely, using proper body mechanics and lifting devices. When lifting heavy items, up to 50 pounds, a team lift may be required.





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