We are looking for a Triage Nurse to support our growing Orthopedic Surgery and Sports Medicine Programs. You will respond to patient telephone calls and patient portal communications regarding treatment plan, medication refills, urgent concerns and overall assistance with plan of care. Collaborates with multiple care teams having direct contact with physicians and physician assistants to determine appropriate course of action. Training (including shadowing physicians) may happen onsite but this will be a remote position.

Primary Duties Include:

• Facilitates patient continuity of care with the healthcare team in an efficient and timely manner


• Assesses patient needs


• Renders health education regarding different treatment options


• Provides patients with information on prescribed therapies and discusses expectations


• Participates with triage; answering patient calls, assisting patients determining the urgency of care needed, referring patients to/or scheduling appointments with providers and providing health information and advice while serving as a liaison between physicians and patients


• Completes appropriate and concise documentation


• Facilitates communication between the patients and Physician Teams

• Minimum five (5) years' experience as a Registered Nurse; preferably in orthopedics


• Clinical phone triage experience desired


• Graduate from an RN program with current NYS License


• Experience with an EMR, preferably Medent