DUTIES AND RESPONSIBILITIES:
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product
recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance
standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer
transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Process all point of sale transactions in a friendly, quick, and efficient manner while complying with
the company’s Cash Handling and Loss Prevention Standard Operating Procedures
• Successfully show consistent performance on quarterly selling observations
POSITION QUALIFICATIONS:
• Passion for and knowledge of the Brand and product category
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English
language
• Strong sense of personal pride
• Self-starter able to prioritize and handle various tasks simultaneously
• Capable of working in a team environment and committed to driving sales results
• Ability to adapt to changing priorities and unexpected situations
2849 PACES FERRY ROAD | OVERLOOK I, 4TH FLOOR | ATLANTA, GEORGIA 30339 |ph. 404.344.7905 | fax. 404.349.3226
• Ability and willingness to accept and provide feedback
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the
applicable Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or
weekend work, based in a store or group of stores; early morning, evening and weekend work and
holidays.

Retail Operations