The Depot Assistant Manager is responsible for ensuring the delivery of superior client service, enhancing the employee experience, training and development of employees, providing feedback to employees about their performance and driving operational efficiency. The Manager is Responsible for managing the Product Repair Process, Operations Process and/or the Inventory Process in the Service Depot.

Key accountabilities:

• Responsible for all employee engagements, performance and productivity


• Sets goals and manages performance against department, service center and company financial metrics


• Develops, maintains and communicates up-to-date knowledge of Best Buy products, services, policies, and procedures


• Supervises employee performance in the department's functions


• Manage processes and functions of department including weekly housekeeping audits, monthly safety assessments, and product shrink management


• Accountable for the Profit and Loss (P&L) of the Service Center

• 2 Years of Services, Retail or Job Related Experience


• 1 Year of Supervisory Experience