Position Summary

The Lead Technician reports to the immediate Maintenance Supervisor and carries out assigned duties using JetBlue Airways procedures. The Lead Technician is a working member of the Technicians group, who at the direction of the Supervisor assists in the performance of Supervisor duties

Essential Responsibilities

• Assign and direct the work of Maintenance Technicians based on scheduled and unscheduled workloads


• Determine if work performed adheres to Company policies, publications or other appropriate authority


• Check the aircraft maintenance log when assigned to meet aircraft and takes any actions required to respond to discrepancies entered


• Provide Maintenance Control with information on the mechanical status of aircraft


• Complete required paperwork accurately using procedures set forth in the General Maintenance Manual (GMM)


• Ensure use of only approved and certified hardware, parts, and equipment to be installed or used on aircraft and verifies calibration period has not been exceeded for work that requires calibrated tools or equipment


• Conduct crew briefings


• Occasionally acts as Supervisor when Supervisor is off duty, on Paid Time Off (PTO), or away from the BlueCity


• Assist in performing routine and non-routine maintenance on aircraft


• Other duties as assigned

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma


• One year as a JetBlue Technician or one (1) year industry experience in leading and directing maintenance technicians


• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate


• Ability to communication effectively; in both oral and written communication


• Ability to crawl, bend, kneel, climb, and stoop frequently in confined spaces


• Able to drive tugs, trucks, taxi aircraft or other company equipment


• Ability to work under pressure in a team environment


• Ability to remain alert to moving vehicles and aircraft


• Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue Airways' insurance standards


• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge


• Depending on location, may need to acquire and maintain a United States Customs Clearance


• Pass a ten (10) year background check, pre-employment drug test


• Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

• Five (5) years' experience working Federal Aviation Regulations (FAR) Part 121 aircraft or military

• Proficient with Microsoft Office suite and the Internet


• Strong leadership abilities


• Ability to multi task and work under pressure in a dynamic environment


• Ability to think creatively

Crewmember Expectations:

• Regular attendance and punctuality


• Potential need to work flexible hours and be available to respond on short-notice


• Well groomed and able to maintain a professional appearance


• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft


• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun


• Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards


• Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


• Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls


• Upholding JetBlue's safety performance metric goals and understanding how they relate to their duties and responsibilities

Equipment:

• Computer and other office equipment


• Aircraft and component inspection and test equipment as required


• Operate lift trucks, snorkel lift, boom lift and tractor after attending training


• Issued reflective safety vest and ear protection


• Ability to use handheld two way radios, headsets and/or phone


• Personal tools - minimum required tool list

Work Environment:

• Work may be outdoors with seasonal weather


• Bids work schedule by seniority (days, swings, or midnight shift, holidays)


• Travel may be required


• Ability to work in elevated areas

Physical Effort:

• Position requires extremely strenuous physical work involving objects in excess of seventy (70) to one hundred (100) pounds. (Very Heavy)