Posted in General Business 30+ days ago.
Type: Full-Time
Location: Sedona, Arizona
**$500 SIGN ON BONUS - $250 after 90 days / $250 at 6 months service**
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This role is also responsible for working shifts where the hotel's main telephone line is answered. Full availability to work the hours of 7:00am- 11:30pm (shift examples 7am - 3:30pm, 8am-3pm, 3:00pm - 11:30pm, 11am-7:30pm) and be able to work weekends and holidays. Specifically, you would be responsible for performing the following tasks to the highest standards:
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Keywords: (Front Office, Guest Services, Phone Operator, PBX, Customer Service, Hotel, Hospitality, GSA, Front Desk, Full Time, Registering, Sedona, Flagstaff, Cottonwood)
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