Job Description:

10395 Wallace Alley Street, Kingsport, Tennessee 37663
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, WATSCO, Inc. CE proudly distributes the Carrier, Bryant, Payne and Gree brands of HVAC equipment, as well as a full-line of aftermarket parts, supplies, and accessories. CE has over 150 locations throughout 28 states, Puerto Rico, the Caribbean, and Latin America, with over 1600 employees ready to serve and provide the best products with best-in-class customer service. We currently have an exciting opportunity for a Business Development Representative in the MId South Region office located in Kingsport, TN.
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

This is an excellent opportunity for a recent college graduate or graduating senior! The Business Development Account Representative will provide support and service for both the company and its customers. It's an exciting opportunity for a self-driven individual who will be responsible for promoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing, maintaining and advancing accounts by regularly contacting customers. This position reports to the Business Development Manager. Responsibilities to include (but are not limited to):

• Develop customer relationships by providing exceptional customer service with incoming customer calls


• Seek out new business opportunities making outbound sales calls to existing customers


• Ensure assigned customers understand and know how to utilize our technologies


• Grow technology adoption and usage rates


• Explain and demo all functions of the company's suite of digital tools, including an eCommerce website and Mobile app


• Grow sales/gross margin with assigned customers


• Use sales and account management processes to consult with customers to increase their knowledge of our products and programs


• Communicate effectively both externally and internally


• Other duties assigned by management

Education/Qualifications:

• Bachelor's degree or currently enrolled in college preferred (Marketing or Business majors)


• HS Diploma or GED required


• Customer Service experience (prefer at least 2 years' applicable experience)


• High level of Customer Service


• Charismatic attitude


• Self-Starter


• Strong follow through and follow up skills


• Excellent communication skills -- both written and verbal


• Multi-tasking with strong sense of urgency


• Ability to work in a fast paced environment with minimal guidance


• Excellent computer skills including MS Office products


• Knowledge of HVAC terminology and HVAC product knowledge is a plus


• Experience with CRM software a plus (ex. Salesforce)

Carrier Enterprise is an equal opportunity employer.
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