Job Description:

Bilingual Field Payroll Coordinator - Lake Forest, CA

Lake Forest, CA, USA
Req #1316

Friday, October 1, 2021

Cross Country Healthcare is looking for top talent to join our team

Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging nearly 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval for Health Care Staffing Services Certification with Distinction.

BASIC PURPOSE: The primary responsibility of the Payroll Coordinator is to is to successfully prepare and process weekly and bi-weekly payroll for HCW. Also responsible for all production and customer service tasks pertaining to payroll for the HCW and provides support to the healthcare facility, as well as the Sales/Billing and Accounts Receivable departments with payroll related inquiries.

ESSENTIAL FUNCTIONS: Verifying field employee in/out punches through time and attendance system daily Answer all calls from employees pertaining to payroll Assist Lead Payroll Coordinator with the Wage Garnishment, W-4 changes, etc. Assist HCW in view their paystubs Communicate employees regarding specific payroll issues Assist with billing and payroll reports Collect orientation hours and meeting time hours to be paid each pay period Assist with audit process during payroll processing Reconcile issues/overages found during the payroll process Report notes on errors or corrections found in AxisCare * Accurately key timesheets and other payroll related data (W-4, banking, etc.) within the specified deadlines * Enter new hires, terminate assignments as required * Provide excellent customer service when communicating with HCWs, Sales, Billing and AR Departments and facilities * Audit all maintenance after Payroll is processed * Process all payroll adjustments including manuals, wires * Process multi-state entries * Handle all incoming calls/inquiries related to payroll from HCWs and Recruiters * Research, resolve and communicate resolution to all interested parties * Initiate, process and distribute manual checks and wires as required * Research all HCP issues related to taxation, w-2s, earnings, deductions, reimbursements, and bonuses * Process all necessary entries to correct issues and ensure accuracy of the payroll records * Follow up with HCWs and Recruiters to collect missing timesheets * All other duties as assigned Must have the ability to perform the essential functions of the job with or without reasonable accommodation.

REPORTING RELATIONSHIPS:

QUALIFICATIONS: * 2-3 years of payroll processing experience required * Knowledge of multi-state payroll system preferred * Understanding of state and federal payroll laws * Strong working knowledge of Microsoft Office Suite including Excel, Word, Outlook, etc. * Strong communication skills * Ability to communication fluently in Spanish Education: * High School diploma or equivalent required. * Some college preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Preferred Skills and Abilities: Communication skills: verbal, written Interpersonal skills Problem solving skills Excellent time management skills and ability to set and deliver on multiple priorities Flexibility and the willingness to be cross-trained and assist as needed Superior attention to detail while meeting tight deadlines, conflicting priorities and demands in a fast-paced environment Able to perform in a team environment with minimum supervision Able to perform well under pressure Able to adjust to changing priorities and workload and consistently meet deadlines. Ability to learn and apply specific knowledge, skills, and technology required for the job Preferred Traits: Professional, positive attitude Demonstrates excellent customer service to both internal and external customers Identifies with company value statements; supports organizational, departmental goals, and policies/procedures. Demonstrates initiative, dependability, and accountability.

CRITICAL COMPETENCIES FOR SUCCESS: Problem solving - ability to identify the problem, resolve the immediate issue, as well as to define potential and viable solutions via root-cause analysis Teamwork - ability to work well within the immediate area as well as with other internal and external areas of support Communication - ability to articulate to various levels within the organization, including providing task updates, issue resolution, and all various communications Responsibility - accuracy of the information provided to internal and external customers and timeliness of tasks performed

WORK CONDITIONS: * Open work area in an office environment. * Must be able to remain in a stationary position 80% of the work schedule * Must have the ability to work in a fast-paced, rapidly changing environment, while maintaining a calm demeanor and positive attitude during stressful situations. * Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom. REMOTE WORKER: (if applicable) * Must be able to successfully dedicate full attention to job duties during work hours * Must have an office like environment to work in with minimal noise and disruption * Must have reliable high-speed internet and the ability to connect equipment directly to a modem or router * Must meet all standards and requirements of the Company's Telecommuting Policy

Benefits

Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance

Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability

#Ind_1 #Ind_2 #CB

Other details

• 
  Job Family
  Operations
  
• 
  Pay Type
  Hourly
  
• 
  Travel Required
  No
  
• 
  Required Education
  High School
  

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CONDITIONS: \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t* Open work area in an office environment. \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t* Must be able to remain in a stationary position 80% of the work schedule \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t* Must have the ability to work in a fast-paced, rapidly changing environment, while maintaining a calm demeanor and positive attitude during stressful situations. \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t* Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom. \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tREMOTE WORKER: (if applicable) \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t* Must be able to successfully dedicate full attention to job duties during work hours \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t* Must have an office like environment to work in with minimal noise and disruption \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t* Must have reliable high-speed 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• 
  Lake Forest, CA, USA

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