Job Description:

Job Function:

The ERP and Database Administrator will manage, maintain, and improve Bison's ERP software and the related databases. Additional responsibilities include assisting users with ERP usage, report writing, training, and departmental business process improvements. The smooth and efficient operation of Bison's ERP software is quintessential to the healthy operation of our company. The ERP and Database Administrator will strive to maintain maximum system uptime, data accuracy and security, and minimize any system outages or data corruptions by continuously monitoring and evaluating our servers and software, identifying areas for improvement and coordinating improvement initiatives with the VP Administration to adopt the necessary changes to Bison's infrastructure and software to maintain expected operations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Ensure the reliable performance of Bison's ERP systems.
• Troubleshoot and resolve any ERP related hardware, software, user access, or other problems.
• Monitor system, ERP software, and database performance to maintain system security, data reliability, and maximum system uptime.
• Responsible for deploying new software releases, patches, fixes, and software upgrades.
• Review overall operation on a semi-annual basis and make recommendations to add/ change features, configurations, and/ or workflows based on user feedback.
• Collaborate directly with business units, functional subject matter experts, and others to implement user requirements into technical solutions.Develop test strategies and automation frameworks, incorporating automated testing into the development lifecycle across the team to ensure quality deliverables.

• Partner closely with Cre8tive Technologies to build knowledge, expertise, and implement best practices at Bison.
• Develop training manuals, document procedures, and conduct initial, recurrent, and incident training for Bison employees.
• Develop custom reports using the ERP software, SQL, or business intelligence software.
• Attend ERP seminars, training, and meetings as required.
• All other tasks as assigned.

Supervisory Responsibilities: None

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Must have 5 to 7 years minimum of ERP and Database administration experience, preferably in the manufacturing industry.
• SQL Programming experience.
• Epicor 10 administrator experience preferred.
• Bachelor's degree from four-year College or University.

Required Skill(s):

• Excellent computer skills in MS Office (Excel, PowerPoint, Access, Word), Adobe DC, etc.
• Functional subject matter expert in Epicor 10- and third-party tools.
• Advanced software administration.
• SQL Database administration and programming.
• Strong work ethic to deliver high volumes of work
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
• Ability to write reports, business correspondence, procedure manuals.
• Experience in developing training curriculum and teaching small to medium size groups of people with diverse backgrounds.
• Effectively present information and respond to questions and scenarios, from groups of managers, employees, and clients.
• Confidentiality and discretion with strong ethical character a must.
• Excellent interpersonal skills and the ability to work well with all levels of management and staff as well as outside clients, business associates and suppliers.

Certificates, Licenses, Registration

• Microsoft SQL Database Administrator
• Epicor 10 Advanced Training

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually quiet.

The noise level and work environment are typical to what is experience in a manufacturing factory. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate.

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