Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.

Key Responsibilities

• Builds credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; shares with customers as appropriate


• Supports an environment of teamwork, trust and collaboration with peers, customers and supervisors


• Achieves and exceeds goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers


• Develops product knowledge skills and remains aware of current collections that are in-store and on-line; cascades and trains information to the broader team


• Delivers renowned and authentic service that creates a Modern Luxury customer experience

Qualifications

• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.


• Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements


• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)


• High school diploma or equivalent; college degree preferred


• Previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace