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Case Management Coordinator at SCL Health

Posted in Other 30+ days ago.

Location: Lafayette, Colorado





Job Description:


You.
You bring your body, mind, heart and spirit to your work as a Case Management Coordinator.
Your attention to detail is tangible: you take pride in your work. Patients and colleagues feel it in your support.
You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.
Lutheran Medical Center is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 249-bed community-based hospital provides comprehensive, specialty care to the poor, the vulnerable, our communities and each other. Dating back to 1905, we are proud of the rich history and inspiring mission our hospital has embodied for over 110 years.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

We.
Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity.
We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing.
We're proud of what we know, which includes how much there is to learn.

Your day.
As a Case Management Coordinator, you need to know how to:

Serve as the administrative support person for the department by retrieving phone messages, collecting and distributing mail, ordering and maintaining office supplies, organizing meetings and recording minutes and maintaining resource lists. Schedule the department coverage. Take minutes at department meetings.

Serve as the liaison between outside organizations including Payers, Physicians, home care agencies, Skilled Nursing Facilities, the Case Management department, families and other customers of the department. Document confirmation of post-acute care or other arrangements. Update and provide CM Coordinator with HC agency changes, SNF and/or transportation changes. Communicate to and educate patients regarding Home Care agency and visit expectations. Ensure agencies and facilities receive appropriate information to provide for smooth care transitions.

Support case management operations by collecting and then faxing relevant patient information, benefits resources/contacts, and orders. Organize patient information to ensure patients receive timely home health care services. Maintain record of all post - acute care arrangements made. Keep resource files up to date and enter new resources as acquired. Maintain appropriate communication with Revenue Service Center, Allscripts Software and other departments/ providers to facilitate the continuity of care.

Maintain appropriate chart documentation. Maintain 'Patient Choice' Letters. Ensure MD orders are complete and signed. Maintain the department database, web page and department lists. Update forms as needed. Assist with management of data and statistics within the department.

Assist in care and maintenance of department equipment and supplies. Maintain clean unit, work space, and patient's environment. Participate in quality initiatives, including patient satisfaction, patient care, and workflow.



Your experience.
We hire people, not resumes. But we also expect excellence, which is why we require:

High School Diploma or equivalent

Minimum of two (2) years of experience in the healthcare field

Demonstrated knowledge of medical terminology and desktop software, including Microsoft Office


Preferred:

Associate's Degree or higher education

Previous experience in a hospital setting



Your next move.
Now that you know more about being a Case Management Coordinator on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.


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