Job Description:

Customer Expert Support – Hybrid DCS / Cyber Security  an innovative  dedicated engineer who has a broad and general fascination with the engineering sciences and who follows international engineering trends and technologies. The engineer’s responsibilities include defining problems  researching  interpreting and applying information  developing solutions  and making decisions.

To be successful as an engineer in this position  you should have a firm understanding of Process Control  SCADA technologies  Cyber Security  Industrial networks  and an enthusiastic fondness for teamwork. Ideal candidates will display an ability to comprehend complex systems  identify the sources of any problems that arise and decide on which actions to take to fix them.

-             Bachelor of Science in Electronics  Automation Technology  Industrial

Electronics  or Industrial Control or equivalent from a two-year college or technical school or equivalent jobrelated experience and knowledge in the electronic or computer fields.

-             Experience with the use of databases  spreadsheets  word processing software

packages  business graphics and communication software.

-             Working knowledge with routing protocols  TCP/IP  HTML and Ethernet

-             Technical knowledge of Industrial Process Control systems and 3rd party networks is also desirable. 

-             Experience in a wide range of Industrial Control systems (PLC  SCADA & DCS) and associated networks  together with computer operating systems.

-             Cyber Security technologies and applying said knowledge to both identify      security holes and advise on hardening customer installations

-             Superior customer service skills.

-             Ability to share detailed technical information in an easy to understand manner.

-             Ability to interact effectively with all levels of company employees.

-             Excellent verbal and written communication skills.

-             Organized and able to work in a team or individual environment.

-             Knowledge of troubleshooting techniques.

-             Training other engineering personnel.

-             Digitization and disseminate of existing and learned knowledge and processes

-             Ability to multi-task effectively.

-             Competent to work in complex phases of applications systems analysis activities.

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity

Technical Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Any DCS PLC SCADA	PL1	Required
2	Control System	PL1	Desired
3	Network Routing Protocols	PL1	Required
4	EtherNet/IP	PL1	Required
5	Schneider Electric DCS	PL1	Required
6	TCP/IP	PL1	Required

 

Domain Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	New Prod Development-Manlog	NA	Required

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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