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Business Solutions Analyst, Inventory Intelligence- Remote position at Johnson Controls, Inc.

Posted in General Business 25 days ago.

Type: Full-Time
Location: Irvine, California

Job Description:

Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

This is a virtual/remote position considering candidates who reside within the United States, ideally located in the Irvine CA, Columbus OH, or Boca Raton FL areas. 

Who we are

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platform - Sensormatic IQ - combines the full Sensormatic Solutions portfolio, including unmatched insights into retail inventory, shopper behavior, and loss and liability, and Retailer and third-party solutions with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive, data-driven outcomes and confidently move into the future.

Want to learn more about Sensormatic Solutions and Sensormatic IQ? Find us here:

What you will do

As a Business Solutions Analyst, you will lead customers through their Item Level Intelligence journey. Your consultative approach and expertise in RFID solutions will be key in working closely with executive stakeholders on business solution definition, business solution confirmation, use case definition and documentation, ROI and KPI definition, ROI measurement, training strategy, business solution validation, etc.

How you will do it

  • Develop training and execution programs for the development and adoption of best practices and methodologies. 

  • Consult with customers on their business solution during the sales process. Help the customer understand the business value of Sensormatic Retail Solutions Item Level Intelligence solutions by conducting demos, capturing requirements, and translating into use cases, etc.

  • Assist the customer to plan for the change management that comes with an Item Level Inventory (ILI) solution.  This will include customer training and process validation.

  • Acting as the voice of the customer, collaborate with the Product Management team to shape and improve the overall business value proposition of SRS solutions.

  • Partner with 3rd party customers to expand SRS’s success measurement and reporting capabilities. 

  • Answer and/or provide information for RFPs and RFIs

What we look for


  • Bachelor’s degree in Business Operations, Computer Science, Information Technology, or related field from an accredited 4-year college or university. 

  • 4+ years’ experience in business process design and optimization, as well as the delivery of software and hardware solutions, preferably in the retail space. Experience in asset protection and/or loss prevention experience is ideal.

  • Experience in the delivery of RFID based solutions

  • Ability to understand and document customer requirements with their associated ROI and market relevance.  Ability to interact with Product Management to formulate product and delivery strategies.

  • Strong strategic thinking skills and ability to develop focused plans to capitalize on opportunities

  • Ability to interact with executive management teams and manage to the expectations of customer directors.

  • Intermediate Excel and PowerPoint skills (vlookups, pivot tables, macros, nested formulas, etc)

  • Comfortable with travel up to 70% (post-Covid)

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

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