Posted in Architecture 30+ days ago.
Type: Full-Time
Location: Boston Heights, Ohio
Arhaus is seeking a motivated, tech-savvy individual with prior Help Desk experience to join our IT Help Desk team. The IT Help Desk Support Analyst position works on-site and provides telephone, hardware, software, how‐to support, and customer service. The position’s focus is on technical phone support for our Store users along with phone and in‐person technical support for our Corporate, and Warehouse users.
Skills Needed:
IT Help Desk coverage and hours are M-F 7 AM to midnight, Saturday from 9 AM to 9 PM, and Sunday from 9 AM to 7 PM. The right candidate will be working a predefined shift on a rotation with the team.
Information Technology