SUMMARY: The Assistant Branch Manager (ABM) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and production behaviors. An Assistant Branch Manager spends approximately 70% of his/her time on sales production and 30% of his/her time on branch and team management.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
Assist the Producing Market Leader in ensuring the branch meets and exceeds day to day established sales and revenue goals and credit quality standards through personal and staff production.
Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term sales goals. The Assistant Manager takes the lead role in being the "sales coach" for the branch.
Meet and exceed personal production goals for credit, deposit, and fee income categories.
Direct and coordinate the day to day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance requirements, and 100% client satisfaction.
Ensure that branch operation functions are managed accurately and timely. Maintain branches operational integrity.
Manage service levels against customer expectations.
Ensure day to day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
Maintain an understanding of all current financial products, policies, procedures and regulations.
Adhere to all current policies, procedures, and compliance/audit requirements.
Manage programs and reward systems developed with the Producing Market Leader to increase morale, develop employees, and maintain high levels of performance, etc. in order to assist in reducing turnover.
Producing Market Leader's efforts within the business community and civic organizations to generate new business.
SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities for the Operations Specialist and Financial Specialists in the Branch in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE: High School diploma or GED required. Associates or Bachelor's Degree preferred. 3-5 years progressive banking (branch) experience with demonstrated leadership capabilities required. Strong branch operations and sales experience preferred.
At BankUnited the health and well-being of our employees, customers and communities is of top priority. As such, offers to begin employment with BankUnited on or after October 1, 2021 will be conditioned upon newly hired employees presenting proof of being fully vaccinated with an FDA-authorized COVID-19 vaccine. Requests for reasonable accommodations for medical conditions and sincerely held religious beliefs will be considered on a case by case basis in accordance with BankUnited policies as well as applicable law.
