The Implementation Training Specialist is an amazing opportunity to serve as a subject matter expert in implementing and delivering training for the deployment of UniFirst's new billing and customer relationship management system, UBS (UniFirst Business Solutions) across the U.S. and Canada. Once system implementation is complete, you will be eligible to transition into one of the many operational and/or leadership positions that UniFirst has to offer at one of its 260+ nationwide facilities! Travel is required for this position throughout the system implementation.

Responsibilities

Included but not limited to. Other duties may be assigned as required.

• Assist in the launch and implementation of UBS across our various North America locations (UBS: UniFirst's new Customer Relationship Management system).


• Become a subject matter expert on UBS and train department personnel on UBS functionality.


• Provide on-site UBS support to Team Partners and management.


• Participate in managerial and leadership development during non-travel weeks.


• Complete training on various topics including financial reporting, budget preparation, and service policies, procedures, and responsibilities.


• Support the successful deployment of all U.S. laundry operations.


• Manage multiple projects simultaneously.


• Attend meetings with all levels of Management.

Experience

• Office Administration and/or Customer Service knowledge and expertise strongly preferred.


• Experience facilitating and presenting to large groups.


• Strong project management skills and attention to detail.


• Strong leadership skills.


• Excellent writing and organizational skills.


• Strategic problem-solving capabilities (solution and execution).


• Excellent intra-personal and communication skills.


• Good judgement and decision-making skills.


• Ability to complete tasks under minimal supervision and meet task deadlines.


• Capability to learn complex billing/invoicing applications in a short period of time.


• Ability to work in a fast-paced environment.


• Proficiency in Microsoft Office, Excel, Teams, PowerPoint, and other computer programs.

Education

• BA/BS degree preferred; Business Administration background preferred.

Additional Requirements

• Must be at least 21 years of age or older.


• Valid driver's license and a safe driving record is required.


• Ability to travel up to 75%.


• Ability to lift up to 50 lbs.


• Ability to work potential weekends due to travel and deployment schedules.


• A valid passport to travel in and out of the U.S. is required. Travel to Canada will be required.

Benefits & Perks

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.


About UniFirst

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.7-billion-dollar organization.


UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.


There's a lot to love about UniFirst, where you come first.


UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

UniFirst is an equal employment/affirmative action
employer. If you need accommodation for any part of the application process
because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or
call (978) 658-8888 to let us know the nature of your request.