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Systems Operations Support Manager (DoD exp) at Quantum Research International Inc

Posted in Management 30+ days ago.

Location: Colorado Springs, Colorado





Job Description:





  • Colorado Springs, CO, USA


  • $115K - $135K-base pay depends on skill set, credetnials


  • Salary


  • Full Time


Extensive Benefit Options Available




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Overview:
Quantum Research International, Inc. (Quantum) provides our national defense and federal civilian and industry customers with services and products in the following main areas: 1) Cybersecurity and Information Operations; 2) Space Operations and Control; 3) Aviation Systems; 4) Ground, Air and Missile Defense, and Fires Support Systems; 5) Intelligence Programs Support; 6) Experimentation and Test; 7) Program Management; and (8) Audio/Visual Technology Applications. Quantum's Corporate Office is located in Huntsville, AL, but Quantum actively hires for positions nationwide and internationally. We pride ourselves on providing high quality support to the U.S. Government and our Nation's Warfighters. In addition to our corporate office, we have physical locations in Aberdeen, MD; Colorado Springs, CO; Shalimar, FL; and Tupelo, MS


Mission:


Quantum Research is currently seeking a Systems and Operations Support Manager, the ideal candidate will become the main poc to provide in-depth operational and technical knowledge of the mmc keymaker system and communicate with the applicable organizations and agencies on all systems, plans, and policies. specific duties include:


Essential Duties and Responsibilities:



  • Ability to work as an integrated member of a dynamic and mission focused team to promote a cooperative working environment and a positive team atmosphere providing mission critical data to the warfighter.

  • Provides direct support to system users to enable military operations. Functions may include; activation and provisioning of devices, system/architecture troubleshooting, maintaining access control lists, documenting all actions and issues and consulting with manufacturers and vendors for documentation and troubleshooting.

  • Ability to handle complex tasks. Forecast computational requirements for mission specific needs and provide Course of Actions (CoAs) to customers.

  • Provide operational and technical inputs for the system implementation, maintenance, upgrading, performance monitoring, troubleshooting, administration, sustainment, and test and evaluation of the hardware, software, and network systems, maintaining ACL's.

  • Operate systems in a cloud/virtual machine environment that include Windows based operating systems, web applications and unique COTS/GOTS applications in an enterprise architecture distributed across a network on three security domains (cloud/NIPRNET/SIPRNET) at multiple geographic locations.

  • Provide on call 24/7 support for all KeyMaker related activities.

  • Troubleshoot KeyMaker hardware and software to include unique software and systems.

  • Attend technical meetings as directed.

  • Provide continuous monitoring of systems ensuring uninterrupted availability to the user community.

Requirements:



  • AAS or Bachelor's Degree in a related technical field and CompTIA Security+ or DOD 8570 IAT II qualifications required

  • Experience supporting a critical warfighter mission.

  • Understand how to operate in a complex DOD environment.

  • Experience supporting programs with multiple levels of management. Ensure good communication across the team.

  • Travel: 10%

  • Must be a U.S. Citizen-An active Top Secret with SCI is required.

Equal Opportunity Employer/Affirmative Action Employer M/F/D/V:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Quantum Research International, Inc.
https://quantumintl.applicantpro.com


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