Job Description:

PRIMARY PURPOSE:
 
Under limited direction, this position is responsible for managing Donor Recruitment, Tele-recruitment, and/or other assigned staff to achieve annual and monthly team goals through effective donor recruitment. This position assists the director to achieve recruitment objectives by developing market penetration plans, planning recruitment strategies, and increasing blood donations.
 
DUTIES AND RESPONSIBILITIES:
 
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
 
Assures quality customer service to all customers.
 
Hires, supervises, trains, and evaluates performance of assigned personnel.  Identifies and effectively resolves personnel issues.
 
Develops special programs to respond to business and/or department needs.
 
Assists with development and implementation of strategic marketing plan, including territory alignment and goal setting. Assists in developing and monitoring the department budget.
 
Monitors center resource allocation and adherence to center scheduling guidelines through calendar management.
 
Manages departmental functional areas (e.g., special events, public relations and media, marketing, volunteer management, and fund raising), as assigned.
 
Assures assigned staff follows established sales/recruitment process (including projection accuracy) and maintains accurate and timely account information.
 
Develops an annual recruitment plan for meeting assigned collection goals.  Prepare, assess and respond to monthly forecast information.
 
Develops programs to support the conversion of donors to automated and other new collection technologies to optimize the donation opportunity.
 
Builds relationships with internal staff and external departments (particularly Collections) to maintain joint goals and objectives. Develops and maintains effective relationships with key customers.
 
Is responsible for the reporting and resolution of deviations within assigned department.
 
Communicates effectively to coordinate blood drives and in-center activities.   Represents the Company through personal contacts, public speaking engagements and educational presentations.
 
Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

 

Knowledge/ Education

 

Relevant Bachelor’s degree or equivalent education/experience in related field required.

 

Licenses/ Certifications

 

Valid in–state driver’s license required.

 

Experience

 

Three years related experience required. 

Two years supervisory experience required.

 

Skills/Abilities

 

Good supervisory skills with the ability to effectively motivate and develop personnel.

Effective oral and written communication skills. 

Sales/territory management skills.

Must be self-motivated and a self-starter with good organization skills.

Demonstrated successful sales skills.

Flexible, able to deal with change and unpredictability.

Ability to work flexible hours including weekends and evenings. 

Provide own vehicle for transportation.

Proficient personal computer skills.

 

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EEO/Minorities/Females/Disabled/Veterans

 

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to accommodation@bloodsystems.org or call 1-844-220-2612 to let us know the nature of your request. A representative will respond to accommodation requests within two business days.   Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.

 

For more EEO information about applicant rights click here

 

For information about Pay Transparency rights click here  

Our organization participates in E-Verify, for more information click here

All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.

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