Posted in Other 30+ days ago.
Location: MONONA, Wisconsin
Internship Snapshot: The Internship Program with WPS Health Solutions has 3 parts. First and foremost, you will get real world experience. No getting coffee here. Your role will make a difference in the company. You will learn what it takes to be successful in your chosen career path. Secondly, you will gain exposure to corporate culture, intern comradery, and training to aid in future career successes: LinkedIn, resume review, happy hours, intern virtual game nights, mock interviews, corporate leadership meet and greets and much more. Lastly, interns will collaborate on the "Pay-It-Forward Project" - the development of a resource to be utilized for future program participants or to advance major company initiatives. At the conclusion of the program, interns will participate in a final presentation for senior executives by showcasing their abilities and experience throughout the summer. Sound worthwhile yet?
What would I do in this role?
Prioritize client access request tasks to adhere to customer service and timeliness and security standards. Work independently to maintain our que in ServiceNow to delegate work to the appropriate analyst or team. Monitor Security Access mailbox responding to questions and issues and prioritizing. Assign and handle daily operation of RSA Authentication SecurID tokens. Provide education to users on best practice or offer solutions for end users to file access requests or submit incidents for resolution. Independently handle multiple competing initiatives and escalate issues effectively. Utilize data, statistics, and technology to solve problems.
How do I know this opportunity is right for me?
We are looking for a Multi-talented individual able to take on any required task and adapt to changing conditions with a resourceful and hard working mindset. Dedicated to helping people and eager to learn more about information security.
What will I gain from this role?
Minimum Qualifications:
Preferred Qualifications:
Benefits
Who We Are
WPS Health Solutions is an innovator in health insurance and a worldwide leader in claims administration, serving millions of beneficiaries in the United States and abroad.
Founded in 1946, WPS offers health insurance plans for individuals, families, and seniors, and group plans for small and large businesses. We are a world-class claims processor and program administrator for the government's Medicare program. And we manage benefits for millions of active-duty and retired military personnel and their families.
In 2021, WPS Health Solutions celebrates 75 years of making health insurance easier for those we serve, along with being named one of Madison, Wisconsin's Top Workplaces and recognized as one of the recipients of the 2021 Achievers 50 Most Engaged Workplaces Awards.
Our Purpose and Values
Our purpose is to make healthcare easier for those we serve. Click Here
Our values - Customer Focused, Individual Responsibility, Mutual Respect, and Driven & Passionate - are the core of who we are and how we conduct business every day.
Health Insurance
WPS Health Insurance offers high-quality health insurance plans for individuals and families, Medicare supplement plans for seniors, and group health plans for businesses of every size.
http://wpshealthsolutions.com/business-units/wpshi.shtml
Military and Veterans Health
WPS Military and Veterans Health administers claims and provides customer service and related activities for the U.S. Department of Defense and the U.S. Department of Veterans Affairs and their beneficiaries.
http://wpshealthsolutions.com/business-units/wpsmvh.shtml
Government Health Administrators
WPS Government Health Administrators manages Medicare Part A and Part B benefits for more than 7 million beneficiaries. As one of the largest contractors for the Centers for Medicare & Medicare Services, we've served Medicare beneficiaries and their health care providers since 1966.
http://wpshealthsolutions.com/business-units/wpsgha.shtml
Arise
Arise Health Plan provides innovative and high-value health plans to groups and individuals in eastern and northeastern Wisconsin. With our quality Wisconsin-based customer service, Arise offers health care expertise with a personal touch.
http://wpshealthsolutions.com/business-units/arise.shtml
EPIC Specialty Benefits
EPIC Specialty Benefits provides businesses group insurance products that cover:
http://wpshealthsolutions.com/business-units/epicsb.shtml
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