Posted in Other 30+ days ago.
Location: Philadelphia, Pennsylvania
The Graduate Student Advisor in the College of Education and Human Development (CEHD) Graduate Affairs Office advises graduate level students regarding appropriate course selection, degree/certificate requirements, and academic planning. The Graduate Student Advisor tracks students as they work toward their degree/certificate completion. The Graduate Student Advisor will assist newly admitted students - creating a smooth onboarding/transition for incoming students - and continuing students with academic and registration questions and issues; will provide accurate and thorough information about resources, policies, and processes. The Graduate Student Advisor supports the college, programs, and students in facilitating such services as information sessions, orientations, admitted student registration events, and other group/workshop type events. The Graduate Student Advisor will process petitions and other forms. The Graduate Student Advisor may occasionally interact with undergraduate students regarding graduate degree options, especially the accelerated degree programs. The advisor will provide solution-focused advising and service to students and colleagues. The Graduate Student Advisor will liaise with faculty, departments, deans, and university administrators, communicating with professionalism and maintaining discretion; the advisor will communicate in a timely, thorough, and professional manner. The Graduate Student Advisor will ensure accuracy and thoroughness in student record-keeping. Perform other duties as assigned
Required Education & Experience:
Master's degree with at least one year of post-degree professional advising experience in higher education, preferably with graduate students.
Required Skills & Abilities:
* Demonstrated interpersonal, verbal, and written communication skills, along with the ability to communicate effectively with students in group settings.
* Demonstrated problem-solving skills and ability to identify and resolve problems in a timely manner; ability to gather and analyze information skillfully, develop alternative solutions, and consider all facets of an issue.
* Demonstrated understanding of confidentiality and discretion.
* Demonstrated experience with and/or knowledge of retention theory and initiatives.
* Ability to maintain a consistently positive and objective approach to student service.
* Demonstrated ability to work independently as well as with others as part of a team in a high-volume and changing environment.
* Demonstrated ability to work and interact with diverse groups of students, faculty and staff.
* Knowledge and use of personal computers and proficiency in student records systems as well as software and programs that increase efficiencies
* Ability to work nights and/or weekends as necessary.
Please note this position will temporarily work remotely, the duration of remote work will be at the discretion of Temple University and the department.
Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.
In accordance with the City of Philadelphia's mandate, all Temple University students, faculty, staff and contractors must be fully vaccinated for COVID-19 by October 15, 2021, unless they have a medical or religious exemption approved by the university. An individual is considered fully vaccinated 2 weeks or more following the second dose of the Pfizer or Moderna vaccines, or 2 weeks or more following a single dose of the Johnson & Johnson vaccine. Individuals who do not meet the University's vaccination or exception requirement by October 15, 2021 will be prohibited from working until proof of vaccination or an exception is provided. For more information visit the university's Vaccines web page at https://www.temple.edu/coronavirus/vaccines.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
To obtain additional information about Temple University please visit our website at www.temple.edu.
Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: https://safety.temple.edu/reports-logs/annual-security-report
You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.
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