The Merchandise Coordinator for Drop Ship will partner with multiple areas of the company to ensure that all drop shipments are processed in a timely and accurate fashion. Additionally, the Merchandise Coordinator will work to establish a process that ultimately provides for increased client satisfaction.
Responsibilities:
Work with the Direct Ship team and Décor buying and Quality Control to communicate vendor opportunities with regards to Quality Control, process updates, and vendor compliance within the stated role.
Process Direct Ship purchase orders, ensuring order accuracy.
Act as liaison between vendors and accounting as it relates to Direct Ship purchase orders.
Coordinate return and delivery issues with the appropriate teams for a quick resolution.
Assist with inventory management to ensure lead times are accurately reflected on Arhaus.com as well as training materials.
Accountable for distributing and effectively communicating information to the stores.
Responsible for communicating with vendors regarding shipping deadlines for time-sensitive product and purchase orders.
Work with Store operations to update all training materials.
Must professionally and proficiently respond to all store and vendor e-mails/voicemails within 24 hours.
Other duties may be determined by management to perform the necessary functions of the position, on an as-needed basis.
Qualifications:
Bachelor’s degree preferred or 3-4 years in an administrative role
Strong skills with Microsoft Excel
Good analytical, conceptual and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
Ability to communicate effectively both orally and in writing.
Good project management skills.
Strong interpersonal, teamwork, and leadership skills.
Must be eager to learn, self-motivated, flexible, and accountable, and can effectively handle multiple tasks at one time.
Excellent organizational and time-management skills.
