The IT Project Manager is responsible for leading and organizing all activities pertaining to projects facilitated through the Arhaus Project Management Office. Responsibilities include but are not limited to: business analysis, documenting processes, detailed requirements and functional design, testing and support, project schedules, and timelines.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Identify, communicate and assign tasks with project resources


• Document business needs and communicates requirements to the IT technical team.


• Manage vendor relationships and expectations


• Support business partners in resolving issues that arise from day-to-day operational activities.


• Ability to plan and manage workload, commitments, and schedules across multiple projects.


• Contribute to test planning and quality assurance processes, user training coordination, change management documentation as well as support post-launch stabilization efforts.                                                              

MINIMUM QUALIFICATIONS: 

To perform this position successfully, an individual must be able to perform each job duty satisfactorily, have an analytical way of thinking, and be able to explain difficult concepts to non-technical users. The requirements listed below are representative of the knowledge, skills, and/or abilities required. 

• Bachelor’s Degree in Business, Computer Science or related field or a minimum of 2-5 years related experience, or Project Management Certifications


• Experience in an IT environment is a plus and possess the ability to assimilate and understand technology concepts


• Retail, eCommerce, ERP, CRM, or Supply Chain system experience is preferred


• Able to establish strong relationships and liaise with business partners in order to provide technical solutions to meet their needs


• Experience in gathering, documenting, and organizing business requirements


• Experience with a Matrix Organizational Structure


• Ability to advocate for business partner(s) and procure technical assistance to help in problem resolution as required


• Strong presentation skills and must be very detail-oriented


• Highly motivated team player and self-starter


• Excellent organizational problem solving and time management skills are required


• Strong verbal and written communication skills as well as interpersonal skills


• Working knowledge of MS Office, Visio (or alternate process flow tool)


• Ability to work in an unstructured, fast-paced environment

WORK ENVIRONMENT:

The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The noise level in the work environment is usually moderate and work is generally performed in a standard office environment.


• Occasional travel, including overnight travel, may be required.


• Must have reliable, appropriate transportation.

NOTE:  The above-stated duties are intended to outline those functions typically performed by individuals assigned to this classification.  This description of duties is not intended to be all-inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

Information Technology