Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. We employ over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:
Purpose
Give back to our communities
Celebrate diversity
People
Do the right thing
Treat people the way you want to be treated
Always do your best
Be accountable for our actions
Performance
Serve the highest quality food
Provide world-class service
Maintain flexibility to better serve our clients
Competitive Benefits:
Health/Dental/Vision
Paid Time Off
401(k), matched up to 4%
Short and Long Term Disability
Tuition Reimbursement
Employee Referral Program
Pet Insurance
Discounts: Hotels, Travel, Tickets
JOB SUMMARY:
Reporting directly to two Sr. Vice Presidents, the Executive Assistant provides executive support in a one-on-one working relationship. The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the Sr. Vice Presidents. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
DUTIES/RESPONSIBILITIES:
Completes a broad variety of administrative tasks for the Sr. Vice Presidents including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
Plans, coordinates and ensures the Sr. Vice Presidents' schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Sr. Vice Presidents' time and office. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
Maintains customer confidence and protects operations by keeping information confidential.
Completes projects as an individual and by assigning work to clerical staff; following up on results.
Provides administrative support for professional as well as private matters.
Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Experience using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Experience using Microsoft Suite and Adobe Reader are required.
SUPERVISORY RESPONSIBILITIES:
None.
REQUIRED SKILLS/ABILITIES:
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Ability to function well in a high-paced and at times stressful environment.
Strong written and oral communication skills and the ability effectively communicate with diverse audiences;
Positive attitude and the ability to handle highly confidential information;
EDUCATION AND EXPERIENCE:
Bachelor’s Degree in Business, Communication or related discipline or equivalent education and experience;
Two - four (2-4) years of progressive work experience; preferably in leadership support role
WORK ENVIRONMENT:
Work will be conducted in the corporate office located in Reston, VA. Estimated travel will be around 5-10%.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
