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Job Description:

Administrative Assistant

Position Summary:  The Administrative Assistant will be responsible for providing exceptional and proactive administrative support.  Responsibilities include, but are not limited to:

• Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance


• Ability to support multiple individuals independently and simultaneously in a fast-paced work environment


• Managing Partners, Business Resource Groups and external constituents, Calendar management


• Serve as a resource for all questions on grammar, spelling, and current usage;


• Proofread documents for errors in typing, spelling, grammar, syntax, punctuation and formatting;


• Handle additional document processing projects as assigned.


• Exceptional organizational skills with ability to prioritize tasks and manage expectations effectively to complete multiple tasks/projects quickly, efficiently and on time 


• Accurate document proofing required


• Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ’s service agreement with client


• Provide support for miscellaneous requests and flex services with a “can do” attitude and philosophy


• Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests


• Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)


• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift


• Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests


• Provide excellent client service as the coordinator of the clients’ conference rooms, common areas and kitchens 


• Answer incoming telephone calls and direct call traffic to the proper person


• Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager


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Skills Required:

• Intermediate knowledge of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint


• Familiarity with or ability to learn other applications, as required


• Flexible and responsive with ability to pivot as priorities shift


• Leverage technology wherever possible to enhance efficiency and effectiveness


• Commitment to delivering high quality work with attention to detail


• Exemplary client service orientation, professional demeanor and comfort in interacting with senior executives; demonstrated maturity, judgement and discretion


• Clear, concise, effective written/verbal communication skills, including in person, via phone and email 


• Demonstrate initiative, independent thinking and creative problem solving


• Dependable and reliable team member who builds collaborative relationships


• Desire for continuous learning and professional development


• Ability to recognize trends and anticipate needs


• Desire for continuous learning and professional development



• Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment by their start date

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.