This job listing has expired and the position may no longer be open for hire.

RN Nurse Case Manager Sr. Analyst, Work from Home, Anywhere, USA at Cigna

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Memphis, Tennessee

Job Description:

Position Summary :

Responsible for collaborating with healthcare providers, members, and business partners, to optimize member benefits, evaluate medical necessity and promote effective use of resources. Medical necessity reviews may include: inpatient admissions, outpatient services, surgical and diagnostic procedures, home health, durable medical equipment and out of network services. Conduct reviews in compliance with medical policy, member eligibility, benefits, and contracts.

Essential Duties and Responsibilities:

  • Responsible for the effective and sufficient support of all Utilization Management activities to include review of inpatient and outpatient medical services for medical necessity and appropriateness of setting according to established policies and compliance guidelines.

  • Uses an established set of criteria to evaluates and authorize the medical necessity of services.

  • Provide notification of decisions in accordance with compliance guidelines.

  • Coordinate with Medical Directors when services do not meet criteria or require additional review.

  • Participation in staff meetings, regular trainings and other collaborative meetings as appropriate.

  • Works with management team to achieve operational objectives and financial goals.

  • Supports teams across UM Department as needed.

  • Active participation and completion of all required trainings.

  • Maintain Required Licensures.

  • Adherence to regulatory and departmental timeframes for review of requests

  • Meet/exceed department Turn Around time, daily established productivity goals, and service levels

  • Proficient knowledge of policies and procedures, Medicare, HIPPA and NCQA standards;

  • Professional demeanor and the ability to work effectively within a team or independently;

  • Flexible with the ability to shift priorities when required

  • Other duties as required


  • Current RN license

  • Bachelor's degree in nursing or health-care related field preferred

  • Minimum of 2 years' experience in a regulated environment preferred

  • Minimum of 2-3 years clinical experience

  • Strong customer orientation

  • Strong organizational, planning, and communication skills

  • Working knowledge of insurance industry, medical coding (CPT/HCPCS/ICD-10), and overall claims process a plus

  • Knowledge of National Coverage Determinations, Local Coverage Determinations and MCG criteria are a plus.

  • Excellent time management skills

Knowledge, Skills, Abilities Required:

  • Excellent interpersonal and communications skills with nursing staff, physicians, nurse practitioners and other health workers involved in the care of a member

  • Ability to meet deadlines and manage multiple priorities, and effectively adapt and respond to complex, fast-paced, rapidly growing, and results-oriented environments

  • Able to work in a dynamic, fast-paced team environment and to promote team concepts

  • Excellent typing skills.

  • Substantial knowledge of Microsoft Office including SharePoint, Outlook, PowerPoint, Excel and Word.

This role is WAH/Flex which allows most work to be performed at home.

Employees must be fully vaccinated if they choose to come onsite.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

More jobs in Memphis, Tennessee

Altium Packaging

St. Jude Children's Research Hospital

More jobs in General Business