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Patient Services Representative - UC Health- Ambulatory Clinical Operations at UC HEALTH LLC

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Cincinnati, Ohio





Job Description:

Title: Patient Services Representative

Location: UC Health

Department: Ambulatory

Hours: 40/week

Shift: 1st

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Primary Purpose:

The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care. Knowledge and Skills

Education: Associate degree, preferred.

Years of Experience:0-6 months equivalent experience, minimum required. 1-2 years equivalent experience, preferred.

Required Skills and Knowledge:


  • Excellent customer service skills
  • Ability to multitask and work independently
  • Excellent interpersonal skills
  • Ability to train others as needed





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