Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America – one of the nation’s largest and most comprehensive human services organizations.
Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America's impact on “Helping America’s most vulnerable”.
Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.
To find and engage homeless veterans in the Volunteers of America Carolinas’ Homeless Veterans’ Reintegration Program, with the ultimate goal of helping them secure and maintain gainful employment, thereby increasing the likelihood of long-term economic self-sufficiency and residential stability. To develop and implement with the Program Supervisor program strategies that best help to meet program goals. This position is exempt and reports to the Program Supervisor. Effectively provides day to day support to Homeless Veterans Reintegration Program (HVRP) staff and Veterans throughout the service area, ensuring the highest quality of services are provided. To find and engage participants in the Volunteers of America Carolinas’ Homeless Veterans’ Reintegration Program (HVRP), with the ultimate goal of helping them secure and maintain gainful employment, thereby increasing the likelihood of long-term economic self-sufficiency and residential stability.
To develop and implement with the Senior Program Director program strategies that best help to meet program goals. This position is exempt and reports to the Senior Program Director. Provide key linkages for participants beginning at their intake and assessment following through to their attainment employment. The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services in the community.
Identify and engage homeless veterans on the streets, in shelters and at other places where homeless people congregate, thereby producing referrals for the program.
Complete a comprehensive assessment of each veteran and determine which resources (i.e. job training, education, housing, mental health and/or substance abuse treatment, medical care, etc.) are necessary for securing and maintaining gainful employment.
Prepare a Service Plan that lists the specific needs of the veteran and identifies a course of action for meeting those needs.
Facilitate referrals and connections to any services or resources that are necessary.
Assist with the development and training of the program’s Employment Readiness workshops.
Provide job development and placement assistance by cultivating a pool of job openings suitable for program participants. Engage with Employers to hire HVRP participants.
Place veterans in jobs according to program planned goals.
Assist veterans in the retention of jobs for three quarters following job placement.
Provide career counseling and job coaching to participants.
Meet with each assigned veteran face-to-face at least once per month to provide support, monitor progress on the Service Plan, and to make modifications to the Plan as necessary.
Attend all outreach events within the community (i.e. stand downs, employment/job fairs, employment training programs) to actively recruit homeless veterans.
Cultivate ongoing relationships with the VA Medical Center and other community-based service providers in an effort to expand the network of resources available to participants.
Assist in maintaining a database of all available community resources.
Provide immediate emergency services such as food, clothing, blankets, and emergency transportation.
Use HVRP grant funds as regulated, providing receipts and any necessary documentation.
Work with the Senior Program Director to plan job placement/training methods which best meet the needs of veterans in service area.
Represent the interests of the agency, the program and the program participants in all activities.
Monitors and directs, under supervision of the Senior Program Director, the identification and engagement of homeless veterans on the streets, in shelters and at other places where homeless people congregate, thereby producing referrals for the program.
Assists in the comprehensive assessment of each veteran in the program throughout the service area, and the determination of which resources (ie. job training, education, housing, mental health and/or substance abuse treatment, medical care, etc.) are necessary for securing and maintaining gainful employment.
Prepares Service Plans, for each veteran enrolled in the program that lists the specific needs of the veteran and identifies a course of action for meeting those needs.
Submits receipts, invoices and check requests in a timely manner as required by VOA.
Coordinates as appropriate with other VOA veteran programs to maximize participant resources.
Ensures that referrals and connection to services and/or resources are made as necessary.
Organizes and leads the development and implementation of the program’s Employment Readiness workshops.
Provides job development and placement assistance by cultivating a pool of job openings suitable for program participants.
Provides career counseling and job coaching
Helps to ensure that staff meets with each assigned veteran face-to-face at least once per month to provide support, monitor progress on the Service Plan, and to make modifications to the Plan as necessary.
Attends outreach events within the community (i.e. stand downs, employment/job fairs, employment training programs) to actively recruit homeless veterans.
Cultivates ongoing relationships with the VA Medical Center and other community-based service providers in an effort to expand the network of resources available to participants.
Ensures that a database of all available community resources is maintained.
Provides immediate emergency services such as clothing, blankets, emergency transportation and referral to food sources.
Represents the interests of the agency, the program and the program participants in all activities.
Provide day-today operational activities, including maintaining and keeping track of HVRP documents.
Provides mentorship for the HVRP program
Provide back-up support for HVRP Supportive Employment team and act as an additional resource for Employment Specialists
Coordinate client outreach and recruitment efforts
Develops inter-agency relationships to enhance the referral processes
Review client files and provide guidance and mentorship throughout the service area
Facilitates the coordination of services with community partners, as assigned
Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with Department leadership
Plans and conducts training programs, as assigned
Assists Senior Program Directior in the evaluation of data and preparation of prepares reports and makes specific recommendations concerning the HVRP program
Provide quarterly summaries and documentation report as required by HVRP grant
Participate in program and professional supervision, attend required staff and Project
Team meetings and trainings, and contribute to team-based collaborative planning
Complete other duties as needed and requested
EFFECTS ON END RESULTS:
Participant housing, employment, family, social support and life-skill issues are rapidly addressed and supports and services are amended or adjusted as required.
Participants receive appropriate service plans and supports.
Client file documentation is complete and timely.
Statistical information is documented and reported.
Policies and Procedures are implemented.
Sound financial operations are maintained.
Program maintains a positive, professional image to participants and the local and professional communities.
Position requires a bachelor’s degree and two years of related experience.
Experience in work placement programs desired. Military veteran’s status also desired.
Experience in counseling, crisis intervention, substance abuse/mental health issues, and familiarity with community resources is essential.
Requires a person with flexibility to work day and evening hours, including weekends and holidays as needed.
May at times work in harsh weather conditions in the performance of his or her duties.
May at times require the use of their personal vehicle for the transport of program participants.
This position may require driving your personal vehicle for company business. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
Valid driver’s license in jurisdiction of residence
Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
CPR/First Aid Certification must be acquired and maintained once employed
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
Operating office equipment requiring continuous or repetitive hand/arm movements.
The ability to remain in a sitting position for extended periods of time.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.