Monitoring and ensuring stability of Deal Execution applications to meet or exceed SLA
Assist Internal Client facing help desk to troubleshoot and resolve issues by engaging various operate teams and AD teams to facilitate quick resolution
Manage DR environments and regularly participate/organize DR testing
Manage infrastructure upgrades related to all Deal Execution applications
Follow appropriate change management procedures to manage and document changes to production systems
Managing the production scorecard for Deal Execution application with primary goal to reduce production issues
Working with L3 to enhance the pro activeness monitoring. Identify the problem before it impacts the business.
Maintain RDMS for Deal Execution applications
Maintaining and addressing all the infrastructure related control issues
Weekend and out of hours work is occasionally required.
Developer stack knowledge in Java for minor upgrades(E,g SSL upgrade in Java)
UAT Deployment (*UAT has different access/password than prod)
UAT Environment Management
Technical Review of Release
Contribute to Incident Report
Disaster Recovery Deployment
Post release verification
Complex Problem Investigation
Problem Definition (latency)
Solution Implementation
Failover implementation
Vendor Escalation
DB Process Monitor
Alert implementation
Infrastructure monitoring
Coordinate Infrastructure Management
Application Development Build Relationship
Batch Monitoring
Configure and Monitor and Maintain Cloud Based Applications
Basic Qualifications:
3-5 + years of application support experience in an enterprise level environment
Application Support experience in UNIX and Windows environments
Apache Web Server, understanding of reverse proxy settings and virtual servers and SSL certificates
Solid Understanding of relational databases and working knowledge of SQL.
Basic Understanding of JMS technology
Basic Understanding of J2EE standards and applications
Solid Understanding TCP/IP net working and firewall and routing technologies
Problem Solving & Analytical Skills
Basic Container knowledge
Exposure to Core java
Preferred Skills:
Responsiveness, Pro-activeness, with excellent communication skills
Team Player
Monitoring tools
Financial background/experience, Perl scripting is a plus
Basic Java or understanding or some high level language, MQ Series
JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
