Cotiviti builds a smarter healthcare ecosystem through analytics. Our 5,300 global professionals work at the intersection of high tech, healthcare, and "big data" in order to realize audacious aspirations for our healthcare system. Be it eliminating fraud, waste, and abuse; guiding population health management with data-driven insights; improving risk-based revenue for our clients; or re-envisioning support systems for new models of healthcare delivery, we hold ourselves to a single standard: having immediate and outsized impact for our clients, and by extension, the broader health community.
The Product Manager will provide the user perspective and requirements to engineering and other departments within Cotiviti. They are responsible for developing user stories, designing product workflows that enable ease-of-use for end users, and developing specific features and functions to improve and expand Cotiviti's products and services. Reporting to the Product Director, this individual will have an understanding of the healthcare system and a passion for product development. S/he will further have the capability to lead within a matrixed environment - to take the "voice of the customer" and translate that into market-driven, detail-oriented requirements that yield best-in-class products. The successful candidate will demonstrate a unique blend of leadership, creativity, business judgment, industry knowledge, and execution-oriented thinking in the context of solution design and delivery. The Product Manager will be the front-line leader to ensure that the voice of the customer is fully reflected in Cotiviti's solution portfolio, in particular through development of market requirements and close work with software development teams.
Key responsibilities:
Product Attributes: Develop market requirements and user stories for acceptance into the baseline product, as well as maintaining detailed user personas and scenarios; maintain a groomed backlog. Provide product guidance and support for other departments, as well as sales support when appropriate.
Prioritization: Assist in driving strategic direction of products through prioritization based on sound business cases and thorough understanding of market/customer needs and direct interaction/feedback with clients.
Voice of Customer: Attend all required meetings with engineering teams (e.g., , sprint planning,grooming, sprint review, etc.) to ensure that market and customer needs are fully understood by all product development stakeholders.
Quality: Evaluate software relative to market requirements, user stories, and end-customer needs to ensure high quality, effective software and solutions.
Research: Conduct product research to further understand the competitive profile for the product segment and opportunities for growth.
Communications: Provide product expertise and input into internal and external communications, release notes, training, and implementation collateral.
Requirements:
Bachelor's degree in healthcare, business, analytics, computer science, or related fields. Experience may be substituted for education.
Minimum 3-5 years' experience working in a software development environment; healthcare experience preferred. Agile experience preferred.
Experience with software and product development lifecycles.
Experience with analytics (e.g., utilization reports, quality measures, etc.).
Must be self-motivated and passionate about creating applications for diverse and challenging healthcare problems, including the ability to understand user persona needs across different client types and translate those needs into specific product requirements that will deliver customer value.
Ability to influence other departments to ensure deliverables are accomplished.
The intellect and energy to excel in a complex and ever-changing environment.
Excellent written and verbal communication skills.
Experience managing projects with an eye towards budget and timeline constraints, with results orientation.
Willingness to travel up to 30% of the time.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
