Description

Analysts in this role accomplish business objectives by monitoring system functions from all points of system processing, identifying and assisting in solving processing problems. The analyst works closely with internal partners and external clients by providing technical assistance on Data Operation's products and services, department reporting and process trending. They are responsible for utilizing internal data sources to perform in-depth research and analysis on client data inquiries, execute a varying level of implementation functions such as testing new file extracts and provide defect and enhancement support to development and product teams. This position is not a development role, but a role within the operations umbrella.

Responsibilities:

• Bachelor's degree (foreign equivalent degrees accepted) in field of Computer Science or Information Technology.


• 2-4 years: Experience in data analysis using Microsoft SQL.


• Create and execute SQL queries (simple to moderate complexity)


• Execute update statements in SQL


• Conduct system analysis to assess and monitor system functionality


• Conduct detailed research using internal and external resources to provide clients and internal partners with data insights


• Serves as a change agent to identify organizational improvements and make recommendations to improve business processes


• Identify, define, understand and plan for resolution of impacts to the system


• Validate new tech requirements are properly integrated within existing processes and product functionality


• Write technical defect requirements, SOP creation and updates


• Translate technical issues into layman's terms for client ingestion


• Provide information regarding status of day to day business processing, issues that may affect delivery or quality of data, open items that must be executed/monitored during absence


• Complete task assignments using department ticketing system within assigned deadline


• Complete individual productivity tracking and department reporting


• Achieve organizational and individual goals and mission while adhering to SLAs


• Additional duties as assigned

Requirements:

• Familiar with programming language, operating systems, computer hardware platforms - not responsible in actual hardware/software development - such as:




• Microsoft SQL Server


• Microsoft SSIS and/or SSRS


• Microsoft Office Suite (Excel, Word, Access, Visio)


• UNIX/Linux


• XML (preferred)




• Understanding of relational databases


• Familiar with ETL database functions


• Exhibit strong communications skills: verbal, listening and written


• Work in a fast-paced environment with varying priorities, tight deadlines with maintaining high quality results


• Maintains confidentiality of sensitive information and works independently


• Demonstrates understanding of own strengths and weaknesses and seeks feedback to develop self


• Learns new information quickly and avoids getting bogged down in unnecessary detail


• Obtains critical facts through research and uses sound judgment to select effective solutions


• Plans and organizes effectively with the ability to prioritize and adjust work to overcome obstacles while responding appropriately to urgent situations

Preferred

• Healthcare industry/HIPAA knowledge


• Demonstrated experience in data production environment supporting


• Familiar with System Development Life Cycle (SDLC) process


• ANSI X12


• Medicare, Medicaid, Health Exchange Market Place business knowledge

For the safety of our employees and those considering employment with Cotiviti, we are currently conducting all interviews virtually. In addition, the majority of the Cotiviti team is currently working remotely, and we are onboarding new hires remotely as well. As we monitor the pandemic, these arrangements may change and we will update accordingly.
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