The Automation Engineer II is a member of the OS and Automation team and will be responsible for automating, implementing and maintaining systems and services that drive efficiency and accuracy throughout the company. This is an independent role that will work alongside a team of systems engineers and architects as well as key development and quality assurance personnel. We are looking for a self-starter who can successfully work across multiple levels - with customers, teammates, vendors, and executive leadership. The Automation Engineer II must possess a comprehensive understanding of IT infrastructure combined with the ability to execute technical solutions that meet the needs of our customers.
Responsibilities
Provides quality internal and external customer service surrounding the Company values.
Contribute directly to the development, evaluation and delivery of new and innovative automation strategies.
Build understanding around automation opportunities within current and proposed system and service implementations.
Develop test strategies for automation releases.
Installs, maintains and upgrades the systems and technologies that constitute the internal applications used in the support of datacenter and hosting customers.
Work closely with the infrastructure engineering and development teams on new implementations as well as maintaining current environments.
Act as a technical escalation point within Engineering for system or service issues.
Create documentation for supported environments, processes, technical training, and support procedures.
Provide additional support when necessary for lab infrastructure related to the support of test Platform systems.
Drives efficient and effective resolution of issues.
Participates in an on-call rotation function to ensure 24/7 coverage of critical internal systems.
Other duties as assigned.
Qualifications
6+ years in design/support role managing Linux.
6+ years of experience in a Virtualized environment (ie. VMware, Xen, or Hyper-V)
8+ years of progressive experience in Information Technology fields
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work on multiple projects simultaneously
Ability to work both independently and with others
Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
Preferred Experience
Experience with multi-tier system planning and implementation.
Infrastructure automation pipelines using DevOps tools/ technologies: Ansible, Salt Stack, GitHub, Jenkins.
Experience writing scripts using various languages: PowerShell, Ansible, Python
Experience with LDAP or other Directory Services
Experience administering the following applications:
