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Senior Partner Program Manager at Cloudera, Inc.

Posted in Management 30+ days ago.

Location: Raleigh, North Carolina





Job Description:

Job Description:

At Cloudera, we believe that data can make what is impossible today, possible tomorrow. we empower people to transform complex data into clear and actionable insights. Cloudera delivers an enterprise data cloud for any data, anywhere, from the Edge to AI. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.

At Cloudera we are helping individuals and organizations change and become more competitive utilizing data, machine learning and other techniques and technologies to differentiate and sustain growth. Cloudera is the only provider of a multi-function data management platform with multiple deployment options (public/private, IaaS/PaaS) and one unified architecture. Enterprise organizations are asking for this type of platform today.

You Are Great At

  • Always working to understand both the 'why' and the 'how' of program creation and process development.


  • Working with other internal teams such as Sales, Operations, Finance, Legal and Sales Engineering to align the partner and value to the customer.


  • Being adaptable and quickly adjusting to changing business priorities and challenges.


  • Connecting the dots between our programs and how they are being used by and impacting our partners.


  • Understanding the needs of our partners and sales teams globally, and how best to tailor programs to help them succeed.


  • Coordinating with the existing cross functional teams to evolve the program so that our partners are successful.


  • Run the day-to-day operation of the partner program and help enable a smooth end-to-end partner experience.


  • Create processes, set best practices, and build replicable patterns for global and regional go-to-market initiatives.


  • Refine, improve, and communicate effective program policies, processes and new models that will accelerate growth and scale for the programs team and reduce administrative burdens for the team.


  • Creation and development of the global partner experience to gain maximum productivity from partners


  • Managing multiple projects and workstreams concurrently.


  • Maintain and enhance Partner Program specific documentation such as Partner Program Guides and lead activities such as the tiered partner program.


  • Enforce operational and program guidelines for partner program initiatives, including Joint Business Plans, MDF, Internal Use Programs, and more.


  • Monitor, manage, and report on key partner program initiatives and metrics.



What It Takes

  • 5+ years experience supporting a Channel Partner Marketing, Enablement or Sales Program.


  • Experience with defining and reporting on KPIs within Salesforce and Tableau.


  • B2B SaaS industry experience a big plus.


  • Experience working Systems Integrators, VARS, Managed Service Providers, Cloud Providers or Distributors


  • Experience in core tech and non-tech project management disciplines to include scope, schedule, budget, quality, along with risk and critical path management


  • The ability to work effectively across functions (Operations, Legal, Marketing, Sales, Customer Support and Product) and organization levels (executives, peers, individual contributors) at all levels including senior management


  • Excellent communication and negotiation skills.


  • A sense of humor gets you bonus points. At Cloudera we believe work should be rewarding.


  • Excellent communication, writing, email and social media skills.



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