Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Epic Project Manager II today with Work from Home.
Benefits
We are committed to providing our employees with the support they need. At Work from Home, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:
Medical, Dental, Vision, Life Insurance and Flexible Spending
Paid Time Off (PTO) and Personal Leave
401K (100% annual match - 3% to 9% of pay based on years of service)
Academic Assistance and Reimbursements for Tuition and Student Loans
Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
Come join our team as a(an) Epic Project Manager II. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
Job Summary and Qualifications
JOB SUMMARY
As a member of the CereCore team, the Epic Project Manager serves as a key Epic resource for implementation or support. The Epic Project Manager may work under the supervision of an Epic Senior Project Manager, Epic Principal Project Manager, or Project Director to ensure that assigned parts of a project run smoothly and efficiently. This individual serves as a single point of accountability to provide project management support of multiple small or medium projects or subprojects within programs with low to moderate complexity to meet objectives. The Epic Project Manager must demonstrate a strong commitment to stakeholder and team relationships by proactively communicating and supporting proactive management of risks/issues and facilitating effective outcomes in a timely manner. The Epic Project Manager is expected to spend time within our facilities and critical areas to maintain a firm understanding of operations and ensure development and solutions solve the core ask/issue. Travel will be as necessary to complete the various departmental initiatives.
GENERAL RESPONSIBILITIES
Organize project activities into manageable work efforts for project team members and determine an effective approach to completing the work, as outlined in project plan
Author/facilitate project management documents such as project charters/scope statements, project plans, and present project updates to business owners
Manage and communicate a clear project scope and motivate team members
Manage business owner(s) and team member(s) relationships and expectations to accomplish project activities
Proactively identify and manage risks and issues
Monitor and report on project activities and report on status within published timeline
Coach team members to clarify task assignments, milestones, and deliverables
Prepare and/or ensure high quality, professional deliverables as required by each project plan
Facilitate the creation of toolkits to support field-based implementation, testing and training activities
Understand the fundamentals around Epic software and methodology
Travel as required: anticipated < 75% travel
Other duties as assigned
KEY COMPETENCIES:
Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs.
Planning and Organizing - Establishing courses of action for self and others to ensure that work is completed efficiently.
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
KNOWLEDGE, SKILLS & ABILITIES
Organization - stays focused and proactively prioritizes initiatives; determines tasks and resources, and schedules with keen ability to multi-task
Project Management - applies project controls to identify and communicate project scope, goals, project plan, and project progress/performance
Gaining Commitment - uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies own behavior to accommodate tasks, situations, and individuals involved
Communication - communicates clearly, proactively, and concisely with all key stakeholders and customers
Customer Orientation - creates customer-focused practices and relationships, building trust and respect by identifying customer service issues and exceeding expectations; seeks to understand customer and assure customer satisfaction
Tactical Execution - makes preparations and leverages resources to effectively manage the project controls of complex processes
PC Skills - demonstrates proficiency in Microsoft Office applications (including Microsoft Project) and preferably Clarity portfolio management web tool
Decision-Making - applies decision-making tools and techniques to all projects supported
RELEVANT WORK EXPERIENCE
3+ years
EDUCATION
Bachelor's Degree Preferred
OTHER/SPECIAL QUALIFICATIONS
HCA and HCA-based systems knowledge preferred.
Healthcare operations experience preferred.
Familiarity with Epic methodology and tools, certifications, training or additional experience is required.
Financial services, hospital operations, supply chain, or IT implementation experience preferred.
CERTIFICATE/LICENSE
CAPM or PMP preferred, but not required
Epic Certification preferred, but not required
PHYSICAL DEMANDS/WORKING CONDITIONS
Requires prolonged sitting, some bending, stooping, stretching, and lifting up to 50 lbs.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
Moderate to frequent travel may be required. Anticipate a maximum of 75% travel.
Must be able to travel by air and meet TSA requirements
Must be properly licensed to drive an automobile without limitation
Must be able to rent and drive an automobile
Must able to work in diverse office setting
Work will be stressful at times
Contact may involve dealing with angry or upset people
ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.
HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Epic Project Manager II opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
