Working at the Y, you have the opportunity to strengthen communities and change lives, including your own. No matter what role you take on at the Y, you'll show up each day with the satisfaction of knowing your contributions are helping to empower young people, improve health and well-being, and inspire action in your community. Working side by side with diverse leaders with different backgrounds, perspectives, and strengths, you'll discover new ways to connect with your community, find your purpose, and fuel your passion every day!

Welcome Center Staff are responsible for member engagement, register/till transactions, and program registration. Ideal candidates will have the ability and desire to by engage both members and the general public, ensuring that their needs are met upon entering the facility..

Responsibilities:

Provide accurate information about all YMCA programs, membership and policies, etc. and cross promote when appropriate.
Serve as point of contact for members, staff, volunteers, and vendors.
Offer financial assistance in response to program and membership inquiries.
Field and resolve membership concerns, and inform supervisor of unusual situations or unresolved issues.
Use databases and software to create memberships, program registrations, and records and keep up to date member information.
Record all accident/incident reports and participant statistics etc., as required by supervisor, and react immediately to member comments/concerns.
Perform financial transactions accurately, and maintain a balanced till.

Qualifications:

Basic computer and office skills.
Ability to engage others in conversations and make all people feel welcome.
Ability to respond calmly and quickly to safety and emergency situations.

Physical Demands:

Frequent: stand, walk, sit, review data on a computer and/or paper
Occasional: lift and carry up to 30lbs, bend, lean, kneel, walk, respond to non-emergency incidents
Rare: respond to critical situations, act swiftly in an emergency

Schedule:
We have a variety of shifts available including Monday-Friday 8:00am-12:30pm and some afternoon/evening shifts. Some weekends will be required. Flexible availability is preferred.

Working at the Y:
Treasure Valley Family YMCA provides a progressive work environment with great benefits for qualifying full-time employees. Benefits include:

12% employer-funded retirement plan after two years of service with immediate vesting and ability to make additional contributions to retirement benefits through 403(b) savings plan
High quality and affordable benefits including health (75% employer paid for family) and dental insurance (50% employer-paid for family)
Free use of YMCA facilities for immediate family
Generous paid-time off package, earning at the rate of 24 paid days off per year to start

At the Y, our mission and core values are brought to life by our culture. It's who we are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

How to Apply:
External candidates must complete an online application. If you have any questions regarding the position please visit our website at www.ymcatvidaho.org or contact jobs@ymcatvidaho.org. All current YMCA staff must apply through their UKG (Kronos) account, and updated resume and cover letter is recommended. Previous YMCA staff may email their updated resume and cover letter to jobs@ymcatvidaho.org with the name of the job they are applying for in the subject line or apply through their existing UKG (Kronos) account.