Our ideal licensed applicants will be responsible for helping grow and maintain Alliance and Associate’s client base by assisting prospective customers with obtaining proper Health Insurance coverage. This Health Agent should have 1+year prior health insurance sales experience, be comfortable handling inbound and outbound calls, explaining new coverage options to customers, selling ancillary products, and be adept at providing independent excellent Customer Service. Open Enrollment, ACA and/or Medicare experience is a plus!
Compensation for this opportunity includes a base hourly wage balanced with a monthly application production bonus.
(October 11th Start Date)
Paid REMOTE training on systems and products. Health, dental, vision, 401K, Holidays, and PTO benefits start after your first 30 days worked!
Our Ideal Candidate will be successful at:
Manipulating multiple phone calls at one time while keeping clients’ interest
Explaining policy types and coverages to insureds
Handling inbound calls with prospective insureds to provide adequate coverage options
Tracking and recording call results and customer issues/inquiries in appropriate systems.
Collecting ancillary documents from insureds and assisting with payments
Working together remotely with your sales team and managers to maximize efficiency
Overcome sales objections and close over the phone
Generate leads and referrals
Manage an overall exceptional experience with Alliance’s customers in accordance with state regulations and insurance laws.
This Licensed Health/Life Insurance Agent will possess:
2-15 or 2-40 active Florida insurance license REQUIRED (or active non-resident)
Subsidized care or Enrollment experience preferred
ACA knowledge or experience preferred (FL Blue exp. welcome)
Strong listening, written, and verbal communication skills
Digital literacy proficiency (assessment due)
Typing skills of 33+ WPM with 93% accuracy (assessment due)
Workflow understanding and CRM experience.
Solid ability to multi-task, be detail-oriented, with proven time-management skills
Groomed critical thinking skills to overcome customer objections
Be a self-starter able to work productively in a home office environment
Understanding of HIPAA privacy and security laws, and insurance regulatory laws
Clean background without felony or misdemeanor convictions involving theft, fraud, or violence
1+year customer service and or health insurance sales experience required. Call center experience desired.
Remote Office Compatibility Requirements:
Speeds of 2 Mbps upload and 10 Mbps download
Hard-wired internet connection to support outstanding call quality and prompt response times.
Satellite ISPs or wireless connectivity are not supported by our systems.
Quiet, distraction-free, and productive home office environment.
What Alliance Offers:
Active leads transferred directly to you.
Pickup or delivery (non-local) of office equipment: Dual Core processor, two monitors, headset, mouse, keyboard, essential cables, ready to use software and programs.
Assistance with carrier appointments.
Hourly wages from $15-$17 (based on experience and qualifications)
Bonuses based on production with structured quarterly pay increases.
Health, dental, vision, and 401K benefits
Reimbursement for insurance licensing and CE credits offered
Security of working remotely with a stable, growing Agency vested in its employee's success and client satisfaction.
About Alliance & Associates
Alliance & Associates has been in business since 1990 and has grown from a staff of a few employees in our Jasper, FL office to over 150 employees across the US. Alliance and Associates is a large Property & Casualty Agency that services over $90,000,000+ in annualized premiums with access to most of the top-rated carriers in the states of Florida. Along with our Property & Casualty Division Alliance has successful Life and Commercial Divisions, is one of the top-ranked MGAs in the state with Florida Blue, and is a part of the Florida Blue Advisory Council. More information about Alliance and Associates and the full line of insurance services we provide can be found at www.alliance321.com.
Alliance and Associates is proud to be part of Patriot Growth Insurance Services, a national insurance services firm that partners with employee benefits and property and casualty agencies across the United States.
