J.P. Morgan Wholesale Payments (formerly Treasury Services) provides cash management, liquidity, commercial card, foreign exchange and escrow solutions to clients across the world. Teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses. The organization combines four lines of business: Merchant Services, Treasury Services, Commercial Card and Trade Finance to help clients manage working capital and increase operational efficiency.

Validation Services sits within J.P. Morgan's Integrated Payments Product Group (IPPG) within Wholesale Payments. IPPG serves commercial and corporate clients and delivers solutions to support clients as their customer base shifts online and expands into new markets. Validation Services is an exciting new initiative which is part of the organization's broader strategy with the objective of helping clients enable and grow their businesses. Our comprehensive banking capabilities, global reach and innovative growth agenda will continue to differentiate us versus the competition.

Job Summary

The Validation Services Product Lead will own and execute the product strategy for Validation Services. You will build and manage a team that will be responsible for delivering and commercializing a suite of data verification services including entity, payment instrument and financial services. These services power customers with valuable information to manage their businesses including who they establish relationships with, how they manage pay-ins and pay-outs and how they enable access to their products and services.

The Validation Services Product Lead will contribute to the broader Wholesale Payments Commerce strategy in addition to the Onboarding and Validation roadmap. Ability to communicate the strategy, vision and translate customer needs to business requirements will be critical. This is a high profile role which will require very careful attention to detail (e.g. understanding business capabilities and requirements) while always keeping the mission and our client needs in mind.

Duties and responsibilities

• Own and implement the global validation product strategy, in alignment with the Wholesale Payments Commerce vision
• Manage the Validation Services product roadmap and socialize with key stakeholders
• Identify top use cases and drive prioritization of features and capabilities
• Create and manage global vendor/partner framework and engagements
• Drive all commercialization and ready-to-launch activities
• Establish and manage product governance to maintain product design principles, support vendor/partnership decisions and optimize investments
• Manage a team responsible for developing and documenting product requirements, customer user journeys and supporting technology development through end-to-end product lifecycle
• Align with clients and/or Sales and Solutions teams to co-create business readiness materials and keep up-to-date with changes in customer solution and service needs
• Build effective relationships with key Product, Technology, Operations, Sales, Compliance, Legal and other functional leads; while being able to effectively challenge them to move projects forward
• Educate internal and external stakeholders on capabilities
• Communicate updates, risks/issues and associated recommendations to colleagues and senior executives
• Prepare client and senior management presentations and socialization materials

• Minimum 10+ years of Product Management experience at a Bank, Payments company and/or Fintech
• Successful track record of building and launching new products/services. Product development/management of Identity, Payment Instrument Validation, Know Your Customer/Beneficiary or Onboarding related products a plus
• Strong understanding of e-Commerce/Marketplace/Third-Party Processing and associated business models (B2B, B2C, B2B2C, etc.)
• Experience building and managing a high-performing team of customer-focused product professionals
• Deep knowledge of APIs and client developer needs
• Exceptional ability to build relationships cross-functionally and with clients\\
• Experience collaborating with sales, technology, operation, service, risk, compliance and legal teams
• Strong influencing skills
• Innovative thinker with a deep understanding of industry trends
• Results-oriented; operates with a high level of personal initiative, sets and achieves challenging goals, and demonstrates entrepreneurial leadership
• Outstanding presentation and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Bachelor's degree or equivalent required

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans