Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 10,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
 
Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.

Global Sales Process Specialist 

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 10,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world.  
Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. 
 
The Role 
 
We are looking for a Sales Process Specialist in the Global Commercial Organization, who would like to leverage their expertise and passion for process alignment, data governance and training in a fast-paced, rapidly growing organization. The Sales Process Specialist will be responsible for defining, implementing and training consistent processes across Dematic regions for the Global Commercial Sales organization. We’re looking for a data-driven, Commercial Process expert that will help our organization grow to the next level!  

What You'll Do 

• Work with cross-functional Global Commercial Standards Committee to: 

• Identify existing regional processes, run workshops to get process alignment across regions and document the new global process for commercial sales. 

• Prepare training material in partnership with Sales Enablement.  

• Responsible for documentation of global processes, work with regional teams to share documentation and monitor adoption of process changes.  

• Achieve global alignment on Salesforce and ERP processes that populate key data fields measured for KPIs.  

• Partner with the Finance & Global Commercial functions to align on key financials and KPI metrics to support a strong “know your numbers” culture that are accurate, reliable and consistent across the board. 

• Define and deploy scalable & repeatable processes that drive data quality, stewardship & governance of these key data fields are regularly reported. 

• Coordinate related processes in the Global Datawarehouse, CRM, ERP & FP&A applications to develop scalable & repeatable data governance solutions for our Global Commercial organization.  

• Work with Customer Master Data Specialist to  

• Drive Data governance processes for Global Accounts and Customer master datasets in Salesforce and SAP S/4HANA.  

• Set up and manage global Data Governance teams for Global Commercial Organization. 

• Define Global Account & Customer master data quality metrics and measures for the business.  

• Maintenance of Data Dictionary for Global Commercial concepts.    

• Key representative of the Global Commercial team in the Global SAP S/4HANA implementation process and Glob al Salesforce project. 

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  • Bachelor’s degree in Business Administration, Finance, Computer Science or equivalents. 
  
  
  
  

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  • Successful demonstration of the key responsibilities as presented above. 
  
  
  
  

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  • 3 - 5 years of experience in a Commercial Operations as a Business Analyst, Business Data Analyst within a rapidly growing organization. 
  
  
  
  

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  • Demonstrated working knowledge in Salesforce, SAP S/4HANA, Power BI reporting. 
  
  
  
  

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  • Analytical mindset and proven problem-solving abilities 
  
  
  
  

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  • Ability to manage and optimize all prospect/customer data sets 
  
  
  
  

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  • High degree of proficiency in MS Office Suite (Excel, Word, PowerPoint). Excellent verbal and written communication skills. 
  
  
  
  

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  • Demonstrated ability effectively partner across multiple functions (Business Development, IT, Finance, Customer Service, Sales etc) 
  
  
  
  

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  • Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully. Attention to detail is a must. 
  
  
  
  

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  • Willingness for business travel. 
  
  
  
  

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  • Models the KION core Values of Integrity, Collaboration, Courage, and Excellence.