Cigna's Operations Leadership Development Program (OLDP) provides early career candidates the opportunity to be directly involved with the ongoing operations of a dynamic health care industry leader. The projects OLDP associates oversee and the teams they manage have a direct impact on the health, well-being and peace of mind of those we serve.

The OLDP is a rotational development program within Cigna's operational departments. The OLDP develops high potential individuals to prepare them for roles with increasing scope and responsibility within the company. Associates complete rotations designed to provide cross-functional exposure to operations within different business units and geographical locations based on business need.

The OLDP is not just a program, it's a community. Outside of their "day jobs", OLDP associates can be found leading community service events, attending trainings, and networking with leaders and one another.

Learning and Development

As an associate in the program, you will participate in the following opportunities:

• A multi-week training during your first summer providing an introduction to the industry, corporate structure, and company leaders.


• Formal training and development of management skills such as business acumen, effective communication, conflict resolution, assessing talent, data analysis, and motivating others.


• Cross Program Summit with networking and training opportunities with all of Cigna's Leadership and Development programs.


• A formal mentorship program with business leaders to support continuous development throughout the program

Role Responsibilities

Associates in the OLDP fill a variety of positions throughout the organization, all of which allow you to make an impact on the operation and gain critical career experience as an individual contributor or manager of people.

Individual contributor experience roles typically involve leading projects or supporting ongoing business process operations aimed at enhancing operational activities through strategizing new approaches or seeking efficiencies. People management roles usually consist of directly managing the day-to-day operations of a team, including setting priorities, managing goals, hiring, onboarding, and staff development.

After the Program

Armed with a broad view of Cigna's operations, key management experience, and exposure to leadership, graduates of the OLDP have the opportunity to rotate on to positions with more responsibility and higher management levels.

Locations: Multiple US Locations, however, first rotations are typically in Bloomfield, Connecticut, Saint Louis, MO, Pittsburgh, PA and Phoenix, Arizona.

What you need to do the job

• BA/BS in Business, Operations Management, Healthcare, Finance, or related field


• No more than 3 years of work experience post-undergraduate graduation date


• Demonstrated leadership experience by driving results and/or leading change


• Demonstrated ability to effectively adapt to new situations and handle ambiguity


• Customer service experience with a focus on meeting customer needs


• Demonstrated proficiency of interpersonal and communication skills


• Prior business exposure through internship/work experience


• Self-motivated and ability to operate independently


• Excellent analytical and problem-solving capabilities


• 3.0 GPA or better preferred


• Willingness to relocate during the program, and the ability to travel


• This role is located onsite which expects most work to be performed at a Cigna office location, but may allow for some work to be performed at home. Employees must be fully vaccinated if they choose to come onsite. Currently, due to the pandemic, we are encouraging all employee to remain working from home and all onsite meetings require a virtual option. However, we expect that this role will likely return to being performed primarily at an office location.

This role is open only to individuals who are eligible for employment in the United States and who would not require visa sponsorship now or in the future

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.